Superb

Superb

Liked: We love the location of hotel being in the center of Old Montreal. Also love the old style quaintness of room and hotel.We stay here every time we visit out daughter.
Disliked: Sadly was disappointed about outside construction which is no fault of the hotel.

Exceptional

Liked: Everything. Terrific location, lovely hotel and very helpful staff.

Pleasant

Liked: Staff very nice ..room nice
Disliked: The construction made the whole experience a nightmare..

Amazing beds (we want one),...

Liked: The people. Everything else could be perfect but if the staff and people who we meet are not what we expect then nothing else matters. We always stay at the Neligan affiliate hotels because of the amazing people who work there. From cleaning staff to restaurant managers and our individual servers, AMAZING!!!
Disliked: The bathroom did not have sufficient counter space to prepare my wife's daily routine... the ladies appreciate this more than the men do... but equally as important.

Beautiful hotel in a fantastic...

Liked: Hotel experience was very good. Location was perfect and the room was clean and comfortable. Staff was very accommodating.
Disliked: Construction in the area...and in the hotel...was not great.

I loved it.

Liked: The loveliest service, a beautiful restaurant, an enormous bathtub with jets, the spacious and stylish room!

Would no recommend a stay

Liked: Nothing
Disliked: Noisy, wagging going on til 3am …we were in the path of thr elevator to rooftop dining … constant traffic Construction outside the hotel made it difficult to get there via car service

Very close to cruise terminal,...

Liked: Poor lighting in the corridor. The staff were great.
Disliked: Not enough towel racks, hated the shower, no pen/paper on the desk. A bellhop should carry the luggage upstairs - not the car attendant.