Pleasant

Good

Liked: Nothing fancy, but always clean.
Disliked: ...

Exceptional

Nice clean place

Liked: comfortable beds clean properly overall and great customer service.coffee maker but for 5 coffee cups and enough coffee for extra cups.

Disappointing

Liked: I liked the bed and the room was not too noisey.
Disliked: I stayed here 2 nights last month. I arrived at 9National with a Booking.comreservation. This second time I reserved here I was treated rudely and with apparent discrimination. He told me I was not welcome and threw the reservation at me. He told me it was not safe herebecause thieves vandalize cars And he told me I was not welcome here.I wear pretty cloths that are new. I felt he was comparing me to a hip person and comparinghip people to unhoused people.He made comments (which appeared to me to be directed at me) alleging unhoused people werethe thieves responsible for vandalizing or burglarizing the cars in the 9National motelparking log. The Hotel parking lot has no security or gates. It is immediately next to a majorfreeway entrance and exit. It is very difficult and dangerous to navigate from the hotelparking lot to the road.I questioned him why he thought they were people presently experiencing homelessness who werethe thieves. He admitted he did not know for sure who it was.I was kind at all times to the hotel staff.Booking.com was very kind and found me another room at a different hotel. Booking.comapologized to me for this rude treatment by 9National Hotell and told me I had been with themfor years and am a valued customer with Booking.com around the world.

Most comfy spot in SC...

Liked: I have stayed in at least ten different motels in SC bc I am a surfer and live 2 hrs away. This place is by far my preferred spot for a variety of reasons. There's a nice smart TV with remote, good picture and functioning remote. The room has a good 4 cup coffee pot, not a single serve type thing. The shower/bath/toilet are separate from the sink/kitchenette area. There's a window in the shower. There's a shelf over the fridge to store food. The fridge works and has a separate freezer compartment, kept my ice cream frozen. Parking right out front and easy access to the room. Staff is friendly, informative, and on time. All around pleasant experience, which in these days isn't easy to come by. Thanks to National 9!
Disliked: Nothing really, I felt satisfied and I have stayed here like 5 times.

Good

I felt uncomfortable with the...

Liked: I had a big room. I got 2 plus news channels. I like the little fridge and the microwave.
Disliked: The staff told me that it is not safe to park your car here in the driveway. Anyone can enter from the sidewalk orstreet. It is not safe to park here. She blamed the "homeless" for the multiple thefts and break-ins in thehotel parking lot. I have spent part of my life trying to do what I can to help the poor. I explained to her that shereally does not know who is breaking into the cars in the hotel parking lot. I tried to correct her by saying this. It could be anyone breaking into the cars. I said why do you not just refer to them as "thieves". She took offense at my correction of her choice of words.

Good motel staff

Liked: Motel was good, staff very nice I checked in very late, room back house, I liked the way bathroom looked, hot water quick but shower made noise it went away, everything like regular motel microwave refrigerator, curtains can be nicer but many hotels don't have great curtains, nice that Denny's nearby across st nice to have restaurant open late at night, close fwy to Santa Cruz boardwalk
Disliked: Curtains not great