Exceptional

Great staff and location.

Liked: The staff were exceptional, extremely polite and keen to ensure our stay was very comfortable.Rose Ann in particular took the time to remember our names and room number even though we were only there one night as part of our walking trip along the Great glen way.Would recommend to anyone as a comfortable clean and friendly place to base or stop over from.It's fab to see older hotels having some money spent on decor and an effort made to make the entrance areas and rooms look different from most of all the other generic hotel foyers.
Disliked: All the network rail vans taking up the entire car park and making it difficult to park as they had used two and sometimes three spaces.

Mister Andrew

Liked: Had an excellent stay in the muthu while in fort william the hotel arranged an early check in for me because of my schedule location excellent end of the high street room was very good clean plenty of tea coffee ect breakfast was first class with nice views over the water all the staff were so friendly and helpful but the star was Rose Ann whether on the phone front of desk or in the dining room her energy and bubbley personality was always evident thanks again will see you soon

Location is perfect if you...

Liked: Very attentive service, great location.
Disliked: Noisy rooms, everything is a little outdated.

View to die for

Liked: A room with a view to die for.Large room with supurb view, clean comfortable and lovely hot shower.
Disliked: There was nothing I didn't like.

would definitiely stay agin

Liked: Lovely staff, very helpful and beautiful hotel, room nice and bed huge! Nice restaurant and bar,
Disliked: Breakfast was slightly underwhelming

Superb

Exceptional

Handy for quick stop over

Liked: Central, easy to get to, enough parking available the day we were there.
Disliked: Curtains didn't meet in the middle, used the chair in the room to hold them closed - this shoukd be an easy fix for the hotel