Exceptional

Bad

Not worth it

Disliked: The rooms are old and need renewal but i complained the first day because there was no hot water in the shower, next day the same, i told the staff at reception , they did nothing about it and when i checked out they didnt care much anyway, really a lack of customer care.

Pleasant

Liked: The location.
Disliked: Not very clean and rooms could use some maintenance.

Very good

Superb

Not clean - will not...

Disliked: The property is wore down and dirty. Genuinely dirty. The hallway carpets are filthy dirty and are not properly or frequently vacuumed. Threads from the towels and very dirty on both 3 and 6 floor. The dirty feeling is amplified by the poor lighting. Towel are terrible and the threadbare-face cloth little better than rag.Sink and tap in 311… you added new sing but left old tap… you can barely get your hands under the tap… it’s too short. Sink does not drain well. The shower head in 311 needs to be cleaned. Can’t believe you are still using bedspread. Business travellers expected a fully covered duvet with cover changed between guests.

Perfect

Perfect