Moxy Washington DC Downtown Guest Reviews
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0.5 miles from Washington centre |
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Mats Tue, 12 November 2024
Good
James Sun, 10 November 2024
We have a better than...
Liked: Simple but quite sufficient b/fastCourteous serviceQuiet ambience, peaceful neighborhood.
Disliked: Coffee with b/fast
Kwan Thu, 7 November 2024
Superb
Liked: Good price and nice breakfast included
Disliked: The design and space of the room could be utilized in a better way
Anthony Tue, 5 November 2024
Our Anniversary trip was great.
Liked: The property was great
Disliked: The area with sodas and chips was very lacking.
John Mon, 4 November 2024
Exceptional
Liked: Kay, Solo, Wendy, Mario, and Magenta are all outstanding. 10/10
Antonios Sun, 3 November 2024
Superb
Missandsid Tue, 29 October 2024
My stay was a mixed...
Liked: I really like the Moxy Washington, DC Downtown vibe. It exudes fun the moment you pull up to see the open patio space - and takes that feeling up a notch when you reach the rooftop bar. Overall, the staff is a pleasure to deal with. Kudos to Ken, absolute gem, who welcomed me coming and going. The guys working the elevator for rooftop access, the bartenders, and the DJ don't even act like it's a job. The lady who prepares one bacon, egg, and cheese after another in the morning - bonus. Great attitudes and excellent service.
Disliked: Moxy Washington, DC Downtown boils down does not honor third-party reservations. I had several options upon booking my reservation (with photos and amenity descriptions) and chose a room that included: Guest Room with Queen Bed and City View. Free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with streaming services, seating area, a safe deposit box as well as city views. The unit offers 1 bed.Unfortunately, when I arrived I was intentionally downgraded by Moxy. After checking into room 324, there was no place to actually hang clothing because the "Pegs" were located directly above the Flatscreen TV. Since the "Pegs" were useless, there was no chair because you would not likely hang a chair on a peg that is installed inches above the TV...hmm. No Safe either. I scanned the website, but the room I was given is not included in the "All Rooms" section. When compared to the Moxy gallery of rooms (even the Double Bunk Rooms), rooms come equipped with hangers, a folding luggage rack, and even a table. Only a a single hanger came with this room. Photos will show this behind the TV. I questioned the front desk about the room assignment. This was not Ken, but another gentlemen. His response to me was that I had booked with a third-party and he could send up a chair. When I followed by showing him the photo of the room I had booked, and informed him that I saw evidence of the hotel having those specific rooms. He told me that this was an issue with Booking.com providing incorrect information about about Moxy rooms and something I would need to take up with Booking.com.I found it quite tacky that Moxy behaved this way. I will be sharing photos of the "third-party" approved room that I was provided to warn others of Moxy's bait and switch tactics.
Lumeg Sun, 27 October 2024
Great location
Liked: Location was great and staff were lovely.
Disliked: The walls were extremely thin and we could hear EVERYTHING going on in the room next to us.
Kimberly Sat, 26 October 2024
Fun! Small room but very...
Liked: Everything! Fun place but still perfect for me and my 13 yo daughter… bar was great and we loved the games in the lobby!
Disliked: Liked it all
Deirdre Tue, 22 October 2024
Good for a quick one...
Liked: Friendly staff and decent location
Disliked: The noise transfer from adjacent rooms was really bad, could hear everything. Bed linen was also a little sparse and cheap