Horrible experience all around.

Disliked: I have had the worst time in any hotel I have ever stayed and I have stayed in a few of them around the world.When I booked it, I did ask for early check in and I got the answer that it can not be guaranteed. This is fair in itself, however when I went there and I was told no early check in was possible, I sat in the hall waiting.As I was waiting a bunch of people, probably more than 20+ were accommodated with early check ins. Even then, when the time for my check in came, they still didn't have my room ready. Had to wait some more minutes for that.On top of this, on day 2 I left the room in the morning and I came around 1PM. My room was not clean. Mind you, this is a hotel where the room cleaning needs to be asked beforehand. So I went down and now I am asked to wait outside for another hour or so. Somehow they missed it.You'd think that I did not pay the room and I was there for free, by the way I was treated.Also, and I did not like this, they wanted to freeze 50€ off my card for the potential breakfast that I might or might not use. But when I refused the check in desk obliged. And on top of that, they sent me an email to review the business where the review was supposed to show up on their website. Since my review was of 1 star, that didn't happen. So that review isn't to be seen seriously.

Exceptional

Exceptional

Liked: Very clean and modern
Disliked: Location is good to watch concerts nearby

Very good

Very good

Superb

Nice enough hotel but wouldn’t...

Liked: Location of Hotel was good as I was attending a gig approximately 10 minutes walk.
Disliked: Hotel entrance and reception appear very modern in appearance however I thought the rooms were in need of redecorating. I know it’s not a big thing but this hotel is not inexpensive and would have been nice to have tea and coffee making facilities in the room

Exceptional

Liked: Absolut top. My favorite place für Konzertbesuche im Palladium, Carlswerk Victoria etc. 😍

Expensive hotel with nothing inside....

Disliked: We came to the Orgatec exhibition on work matters. We stayed 4 nights. There was no water left, water costs €7 at the reception. There is no iron, no wardrobe, no safe. The tabletop chosen for table work is tragic - ribbed, unsuitable for a computer mouse. The ventilation in the bathroom always makes sound, you cannot turn off it. The hotel is worth 100€/night. I do not recommend living longer.Gym - it is not gym, it is 12 sq.m room with 1 bicycle. Just ONE bicycle…