Moxy by Marriott NYC Times Square Guest Reviews
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Jodee Sat, 5 April 2025
Good
Victorio Sat, 5 April 2025
Value for money at a...
Liked: Location was superb and easy to get to midtown and tourist spots such as Times Square.
Azmar Fri, 4 April 2025
Poor
Melinda Fri, 4 April 2025
Loved it will stay again
Liked: Location
Katie Thu, 3 April 2025
Good
Liked: Nice but overpriced
Perez Thu, 3 April 2025
Fantastic service, hospitality, and location...
Liked: Fantastic hospitality and service we received during our stay, as well as the hotel's excellent location. Everything from check-in to the overall vibe of the property was smooth and welcoming, which we truly appreciated.
Disliked: One area where we saw room for improvement was in the condition of the room itself. Upon entering, we were met with a very strong mildew-like smell, which lingered throughout most of our four-day stay. At times, it became so overwhelming that we had to open a window to air it out. The smell was especially noticeable when we first entered, as though it might have come from uncleaned mops or equipment used to clean the space. While we’re not certain of the exact cause, it did detract from an otherwise enjoyable experience.Additionally, the AC unit was incredibly noisy throughout our stay. It made such a loud sound that we decided to turn it off and rely on the fresh air from the open window. While this worked temporarily, it left us cold during the night and wasn’t the ideal solution.Finally, we feel compelled to mention the safety concerns regarding the bunk bed setup. We booked a Queen Bed with a bunk bead on top of it. Unfortunately, this proved to be a significant hazard for my family and me. During our stay, all three of us hit our heads very hard on the bed at various times, and my wife’s injury was severe enough that it brought her to tears. My daughter also struck her head, not just on the bed, but also on the ceiling of the room. I personally hit my head multiple times and narrowly avoided serious injury to my wrist while trying to adjust the sheets during the night. This situation caused considerable distress.Lastly, the ladder to the bunk bed was missing one of it's support brackets which made the ladder wobbly and unsafe.While we can’t overstate how much we valued the service and unique touches your hotel provided, it’s important to be transparent about these issues, particularly the hazard posed by the bunk beds.
Kristin Thu, 3 April 2025
Very good
Eva Wed, 2 April 2025
Had bedbugs everything else was...
Liked: The included breakfast is just a grab and go with cereal bars, little fruit and some beverage options. We got 30$ per night per room to use at the café next door or on the second floor, but everything was expensive. Lastly we got bedbugs here. Cleaning is every other day, what is fine and was proper made, but not fine were the bedbugs. The rooftop bar is next door and not enterable through the hotel but the exit is.
Rasha Wed, 2 April 2025
Stay was good: cleanliness, location...
Liked: The location was very good - walking distance from food places and stores. The rooms can be a bit loud at night because of its location but all in all it's a good compromise for how central it is.
Disliked: The rooms are not very spacious but also not totally uncomfortable to move around in. The breakfast is just a grab and go so that's not a meal you can rely on at all.
Raquel Wed, 2 April 2025
Superb
Liked: staff supper friendly location and great room
Disliked: check in eaerly fee parking feed but ot for the location