Mountaineer Casino Resort Guest Reviews
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6.4 miles from New Cumberland centre |
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Theodore Sat, 16 November 2024
Casino and staff were great....
Liked: The location was OK. Staff was fairly responsive to issues we had. Bathroom was very clean.
Disliked: All of the hallways in the lodge smelled heavily of stale cigarette smoke. Also the dead bolt on our door didn't properly lock. The door to the parking lot closest to our room my key wouldn't unlock. All in all the casino was great but the hotel could have used some work.
Janet Tue, 29 October 2024
Nice place
Liked: Nice clean room, comfortable bed and pillows. The restaurants we tried were good.
Disliked: One night someone was smoking near my room and it smelled all night. Not the fault of the hotel, though, since it's supposed to be non-smoking
Reed Sun, 27 October 2024
The Casino
Liked: I like loved the restaurants, the beds were comfortable. The indoor pool was a big plus and of course the casino.
Disliked: the one thing they could add is a microwave in case we are staying for a few days and need to heat up food, snacks, baby bottles just a suggestion
Keesha Thu, 24 October 2024
Superb
Mildred Wed, 23 October 2024
I will not be back....
Liked: I liked the bedroom even if later the heater didn't work & it was so cold. The maintenance man shut off the system. The phone didn't work. The casino had no restaurants available as they had years ago. At lunch I had a grilled cheese sandwich & the cheese was like chewing gum. I was lucky that I ate very little. I had food poisoning (I didn't know then). My friend called for help when I was in the restroom long. I had sharp pain in my stomach & with all the help I had from your staff, I had a wheelchair to get back to my room. Breakfast was the worse thing to have on a trip home. Food is very important if you want more business.
Disliked: Their was not beauty to the place anymore...everything was blocked off. All of the staff & workers were very good. The lack of good food was very bad for your casino.t
Jim Sun, 13 October 2024
Will never return
Liked: Nothing
Disliked: Room the a/c heater did not work no electricity in bathroom plug lights in bathroom one burnt out, and the other three different brightness .Kids running down hallway on our floor and above .room not far from a major road heard traffic .room was 150 .00 a total joke .
Jill Sat, 12 October 2024
Exceptional
Joan Tue, 8 October 2024
Very good
Liked: This is a very nice property. It’s comfortable and clean.
Disliked: Restaurants were very limited. Quietest casino I’ve ever been to. Seem like they don’t get enough guests to stay open.
Michael Sat, 5 October 2024
It was okay, but nothing...
Liked: Location
Disliked: Room was ok. Bathroom needs updating. Bed was not comfortable and not enough pillows or towels. Carpet needs replaced or cleaned.
Bowles Thu, 19 September 2024
We were able to relax,...
Liked: Convenient
Disliked: Nothing