Motto by Hilton New York City Times Square Guest Reviews
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Write a review
Erin Sat, 21 December 2024
Will stay again!
Liked: Great location. Excellent staff, friendly, accommodating and helpful.
Disliked: I knew this beforehand so it wasn’t a surprise but the bathroom/shower combo was a little too “exposed” when sharing a room with family. Not at all a dealbreaker. Very clean and quiet room; beds were nice and comfortable.
Andrea Sat, 21 December 2024
We appreciated our one night...
Liked: It’s in a great location and the room was what we needed.
Disliked: Elevators were painfully slow to come to our floor to bring us down; room was hot so we ended up just turning the air off and it was still warmer than is comfortable; the wall bed wasn’t level - our legs and feet were a bit elevated and that was uncomfortable. If we had stayed more than one night, we might have slept with our heads at the bottom of the bed to see if that helped.
Adelle Sat, 21 December 2024
budget price, conveniently located
Liked: the location is fantastic! its 2 blocks away from Times Square and conviently located from the subway. theres a 24 hrs convenient store across the street.
Disliked: nothing
Yoshie Fri, 20 December 2024
Great location area for staying
Liked: It was very close to many famous places and easy to access!
Disliked: The front desk manner wasn’t good. They were less polite to me. I booked a city view room but it was behind the city view. I told them it wasn't the city view but they didn't change it. Felt like a little racist treatment I received.
Sianna Fri, 20 December 2024
Very good
Disliked: Nowhere to sit in the room
Chinglan Fri, 20 December 2024
Pleasant
Liked: Room price dropped significantly when we checked in. I paid $~100/ day/ room for 2 rooms four days.
Disliked: Room price dropped significantly when we checked in. I paid $~100/ day/ room for 2 rooms four days.
Rhonda Thu, 19 December 2024
Very good
Liked: The location was great. The staff was very helpful.
Disliked: The rooms are a lot smaller than I expected but still very nice. I didn't like the fact we were charged 30 dollars a day for the water and wafers in the room. That was an extra cost that was unnecessary.
Casey Thu, 19 December 2024
Very good
Pruitt Wed, 18 December 2024
Exceptional
Liked: The aesthetic, the onsite amenities, the security the hotel provided.
Candace Tue, 17 December 2024
Perfect for a short stay...
Liked: I liked the convenience and location of the hotel. It's modern and clean and comfortable. The rooms are small, but perfect for a couple nights. There's no need of a large room, especially if you're in NYC to site see, see shows and try new restaurants. The room is fine to relax and have a break from the crowds. There's a mini fridge to keeps some snacks and bevs, and a large flat screen TV if you just want to chill. The staff is very friendly and helpful. I also like the concept of minimizing the eco footprint.
Disliked: There wasn't really anything that I didn't like.