Motel Newstar Laval Guest Reviews
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3.6 miles from Laval centre |
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Faezeh Fri, 15 November 2024
The Worst Hotel Experience of...
Disliked: I stayed at this hotel for 3 nights, and it was, without question, the worst experience I’ve ever had while traveling. I feel compelled to share some serious issues: 1. Disgusting SmellAfter the first night, the room reeked of an unbearable odor—something akin to a filthy toilet. The smell was so intense that sleeping became impossible. We had to open the windows and the door just to make it tolerable, but then we froze because of the cold air, and mosquitoes and other bugs swarmed into the room. Even after airing it out, the stench returned within a few hours. It felt like we were trying to sleep inside a public restroom. 2. Terrible Mattress – Say Goodbye to Your BackThe mattress was a complete disaster. As soon as you lay down, the middle would sink deeply, leaving you stuck in a hollow pit. It was impossible to sleep comfortably, and we both woke up with serious back pain every morning. This was not just uncomfortable—it was painful. 3. Ridiculous Setup for Basic AppliancesThe coffee machine was placed on the table, but it wasn’t even plugged in. Why? Because the nearest socket was nowhere in sight. We had to awkwardly move the machine to random places around the room just to find a socket. 4. Fake Furniture – What a JokeThe room had what looked like bedside drawers, but to our surprise, they were purely decorative. None of them opened! We had to leave some of our things in our suitcases on the floor and that was frustrating.This place was an absolute nightmare from start to finish. I wouldn’t recommend it to anyone—even for a quick stopover. Save yourself the frustration and book somewhere, anywhere else. This place doesn’t deserve anyone’s business.
Nana Tue, 29 October 2024
Exceptional
Sultana Sat, 26 October 2024
Exceptional
Wendy Thu, 24 October 2024
Pleasant
Hoang Tue, 15 October 2024
Pleasant
Gerin Mon, 14 October 2024
Very good
Yanyan Sun, 13 October 2024
Superb
Alirio Wed, 2 October 2024
Exceptional
Tom Mon, 30 September 2024
Very good
Mcvey Mon, 23 September 2024
Very good
Liked: Good value and nicely renovated rooms.
Disliked: Room was overall very clean but floor could use a good scrub.Housekeeping opened the door at 8am when we were still sleeping.