Exceptional

Pleasant

Disliked: Motel 6 - Walton KYPre-paid for 2 day stay. Discover that refrigerator is not working. Let housekeeping and the desk manager know the next day, both gave me a "we'll have it checked out by the end of the day" shove off. Well that was hardly helpful so I suggested to the desk manager that since I have to check out early the following day, like 1 AM in the morning, could they possibly allow for the inconvenience of the refrigerator not working by allowing me a small adjustment in the final cost of the 2nd day, of which I hadn't stayed for the whole day anyway.... However, as it turned out, no I had no discount. That was my hard luck. I'm sure the situation would be different if it was the opposite way around.

Bad

Disliked: Nothing on the room no shampoo no hair dryer nothing

Exceptional

Liked: Very convenient location. The room was incredibly clean and comfortable. Staff was very friendly and even gave us recommendations for local restaurants. Unbeatable value for the price.

Disappointing

Superb

Superb

Bad

I would never stay at...

Liked: The clerk was friendly.
Disliked: Our room was terribly inconvenient!! No bathroom vanity so I had to balance my things when using sink! Everything kept falling!! The room was an old suite, huge empty room w/empty table and coffee table, but no place to sit due to filthy chair at desk and side chair!! I feel we got this room due to getting deal on booking.com… we’re charged a $50 additional fee deposit also and have not been credited to my account yet!! So I paid way too much money for a 2 star room!! Never again!!