It was bad before I got to the door of the room. Was asked smoking or non smoking room and requested a non smoking room. The door had damage done to it and when I got the door opened the room and beds were trashed and was hit with the strong smell of smoke. When I went back to the desk she did not sound surprised at all. I even checked in after the scheduled check in time. I even woke up very early so I could leave earlier. Stay away.

Liked: It had a roof.
Disliked: A lot.

Disappointing

Exceptional

Very Nice to sit around...

Liked: The place seemed friendly and helpful
Disliked: The pool

Bad

Disliked: I reserved a room at this hotel and paid for it in full on the website. When I arrived at the reception, I said, ‘Hello, I would like to check in; here is my reservation and proof of payment.’ I showed them screenshots of the transaction and the receipt. However, I was told that there were no rooms available. I asked if I could get a refund so I could find another hotel, but they refused, saying they don’t offer refunds. I pointed out that their website still showed 10 available rooms and noticed many empty rooms in the hotel. Despite this, they insisted there were no rooms available. Then, the staff member insulted me, calling me a ‘stupid white idiot,’ and told me to ‘shut up and leave.’ They then kicked me out of the hotel. I would like to resolve this matter, get my money back, and possibly ensure that the staff member is held accountable for their rude behavior. Such treatment is completely inappropriate and hurtful, and such personnel should not be working in the service industry

Amazing

Liked: The staff are amazing and the manager James is very nice and very friendly and professional.
Disliked: There is nothing that I don’t like about the property

Passable

Liked: The location and staff
Disliked: No microwave or refrigerator!

Exceptional

Liked: Ms. Dorothy is awesome.

Exceptional

Exceptional