Motel 6-Mineral Wells TX, Mineral Wells

Disappointing

Awsome

Liked: Staff was so friendly and helpful

Poor

Got a hot shower and...

Liked: No breakfast. They were remodeling and once done it will be great.
Disliked: The shower had no pressure. The shower head had stuff growing on it!!!Also our room, every other lamp had no light bulbs. No couch just a huge empty space where the "living area" would be. Luckily my kids loved that part and just pitch a tent.

The water soured my attitude

Disliked: The hot water was chill.

I would not stay here...

Liked: Location is the only positive from our stay.
Disliked: Entire hotel smells of weed. The third floor was the worst. AC unit was broken and falling off of wall. Toilet runs constantly. Lots of broken items throughout the entire place.

Needs to be changed insanely!!!

Liked: It’s convenient as we fish at the state park. Decent price would be nice if a little cheaper. Staff is decent.
Disliked: We have found many issues as we have stayed here at least 10 times. 1. The room walls in every room we’ve been in have been NASTY! From snot, blood, and dirt and who knows what else wiped and spread on walls. We had one room we stayed in twice and the same snot spot by the bed was still there 3 weeks later. Absolutely disgusting and unacceptable! Makes a very big impression! Room cleaning is definitely bare minimum and absolutely unacceptable. 2. Floors were still dirty multiple trips. 3. Lights being out/ not working 4. About 5 stays microwave hasn’t been clean and we had to SCRUB the plate. 5. 4 stays we had black stuff spread across the bed from a/c and small but one of the first thing we noticed. 6. Bed bugs have been seen as well. 4. The exit doors as in going to stair case are WAY TO LOUD!!!!!! 3 trips we have been by the door and we DIDN’T SLEEP. every 30 minutes it was SLAMMING! THIS NEEDS TO BE FIXED!!! We won’t stay again till it’s been fixed. THIS IS EVERY FLOOR DOOR! We decided because it was $150 and more at times down the drain for a honestly horrible stay we won’t go back. Same and new issues appear every stay and it’s ridiculous! 5. One of the girls in the front does diamond art and every-time she never pays attention and I have to get her attention EVERY TIME. Small issue but huge impact. People don’t want to have to get the staffs attention and wait. Big deal to us and many other customers honestly it makes a huge impact which obviously hasn’t been recognition or brought to attention. It’s just simple customer service for a job you just sit and anyone can do. To us and 3 other families it’s made a difference and talked about negatively. For the price it’s not worth! Dirty rooms and nothing including! No breakfast ice machines on and off just everything you expect. Needs to be improved majority!