I think that we were at the wrong place at the wrong time when everything went wrong. We couldn't fault the manager's appreciation of the situation and we look forward to visiting again in two weeks time.

Liked: The building and location.
Disliked: Our room was freezing cold with heating inoperative. Fire alarms active intermittently throughout night; didn't get to enjoy the bathroom as there was no hot water.

Staff were very nice and...

Liked: Good location

Good

Excellent

Liked: Were it was and the style of the hotel
Disliked: Lift wasn’t up to top floor in townhouse but still loved my room would still stay in it

Exceptional

Superior

Liked: Very clean and beautifully decorated to a high standard. Secure Parking available.

Great experience all round. Will...

Liked: Beautiful buildings. Staff were fantastic!
Disliked: Mattress slightly hard for my liking. But that’s personal preference, not a reflection on the stay

Great!

Liked: We had an amazing time. The hotel was really nice and breakfast was fanta. The room was clean and the bed was comfortable.

Comfortable room, great location with...

Liked: Great location, friendly staff
Disliked: Room quite small this time

Very good

Liked: Location, helpful and friendly staff, efficiency, great menu and options for breakfast, comfortable room with bath and shower and very comfortable mattress.Easy access to waterfront and range of restaurants.