A lovely stay only slightly...

Liked: Beautiful room and lovely touches for the stay of my dog. The facilities were fantastic (or would have been if they were all available). We had to discover the dog shower for ourselves; with a facility this good guests with pets should be told about right from the outset - it was brilliant!
Disliked: I was a little disappointed that the pool was closed for the duration of our stay due to a chemical imbalance. I understand that this couldn't be helped (due to a power cut affecting the filtration system), however I was a little disappointed that the sauna was also shut. This was the facility I was wanting to use the most.

Exceptional

Great place for a short...

Liked: The location and views are wonderful. The facilities for kids are amazing, plenty to keep them entertained even on rainy days. The pool is cleverly split into three to enable kids of different ages to all have lots of space. Breakfast was tasty and the restaurant staff were lovely.
Disliked: The floor in the room was very dusty and bit dirty. Overall the menu food felt overpriced and average, especially for vegetarians. Mixed experience with the staff in the Four Bears Den, some were lovely, others a bit grumpy. Not clear on whether they change nappies - we collected our son early because he was upset, but he also had a dirty nappy (despite us leaving the nappy bag).

Very good

Liked: Quiet rural setting

Cosy, relaxing and rejuvenating stay!

Liked: Moon fleet manor was so relaxing and cosy. Our room was upgraded which was a lovely touch and the room was absolutely gorgeous! The main hotel is stylish and cosy, the food was good and the service was also friendly and relaxed. Our dog was treated like royalty from a big comfy bed, toys, treats and even room service!
Disliked: My only critique is that the pool and sauna are separate from the treatment rooms and it would be nice for them to be together so that you can use the sauna/pool and have your treatments. The buildings where the pool, sauna and treatments are also a bit tired and not to the same caliber as the main hotel. Shared changing rooms with no dressing amenities and lockers that don’t lock without £ coins isn’t really luxury. And as I said, the treatment rooms were a bit dated and in need of a revamp. Treatment itself was fab! I think investing in those facilities would go along way!

Lovely few days here with...

Liked: So many great facilities and nicely furnished

Just a great place loved...

Liked: Couldn’t fault it
Disliked: Nothing

Over all I give 3...

Liked: We had a small double bedroom with balcony and it was amazing
Disliked: The pool area wasn’t great, there was no guard, people were jumping in the pool, and it was messy, the Restaurant was wasn’t organised, poor management.

Overpriced and over rated

Liked: Rooms were clean and new
Disliked: Service in the restaurant is terrible. Very slow, get the orders wrong. Young kids working who have no service training. The staff service drinks in the lounge were fantastic. However the restaurant foor is mediocre at best. And very expensive