This hotel has terrible service. Our sheets were stained and dirty and all the management offered us was a bottle of terrible wine. This is unacceptable. I have emailed the assistant manager and he has done absolutely nothing about our complaint. I do not recommend this hotel.

Liked: Nothing.
Disliked: Dirty sheets with stains and no follow up or compensation.

Good

Liked: I like the rooms it's comfy
Disliked: Washroom in the swimming pool and guest washrooms are dirty

Excellent and comfortable

Liked: I enjoyed my stay in general. The room was clean, comfortable. I enjoyed the other amenities such as the fitness centre and pool. I enjoyed the complimentary continental breakfast-it went beyond my expectation. I also like the fact that there is an option to enjoy other breakfast foods not included in the continental breakfast for a small fee. I would definitely return when I'm in town again.
Disliked: The only thing I didn't like was the shower in pools were not functioning when we were there and no towel supply either.

Good

Exceptional

Overall, clean and comfortable!

Liked: My room was clean, comfortable and spacious!
Disliked: The pool was very cold and the walls of the pool could have been cleaned better

Nice affordable room

Liked: Nice clean, affordable queen size bed. Nicely appointed.
Disliked: All good

Very good

Liked: almost everything was good
Disliked: elevator is too slow and near to the noisy railway

Superb

Rude personal, bad sleep and...

Liked: Parking included, the men at the reception is very kind
Disliked: The woman at the daytime reception is really rude and impatient. I had a very bad welcome. Plus, the walls are like cardboard—it’s impossible to sleep because you can hear everything happening in the other rooms. Not to mention the elevator, which feels like it’s about to break. The bathroom fan wasn’t even working.