Pleasant

Liked: The hotel is nice the staff were helpful. The room was very nice clean and comfortable.
Disliked: It was very disappointing to arrive to find the outdoor pool was shut due to planned work! One of the reasons we chose this hotel. Feel a message in advance to tell us this should have been sent .

If you have business in...

Liked: Room was comfortable. Great breakfast.
Disliked: Food at the restaurant (dinner) wasn't wow.

Wonderful installations, but a bit...

Liked: Great location, fantastic room service, rooms and bathrooms were nice and comfortable, breakfast room was very beautiful and breakfast was great. Loved the Clarins toiletries in the room. Some cool drawings in the elevators. Pools are amazing, and we can see a lot of care go into them (stayed during the yearly maintenance, and it was great to see all the work being done in the main pool).
Disliked: Didn't like that windows won't open completely, shower had a lot of lint/ dust on top of the shower head (felt it when I went to adjust the position); even though there were two people in a room, there was only one beverage of each kind in each frigobar, and only two welcoming chocolates, even though we had two connecting rooms and were three persons. Nespresso special recyclable capsules tend to get stuck in the machine. Line to check in at 6:30 PM (not acceptable in a 5 star hotel). But what was really annoying was that I asked for a (fully paid) late late checkout, and during the day the room was not serviced, so when we got back before our flight at night we had no clean towels and the beverages hadn't been replaced. Also, there was a misunderstanding at the reception regarding this late checkout, and even though it was finally resolved after some stressful moments, my suggestion was that the protocols be revised - some flights to my country are very late at night, so late checkouts are important are important to me, and I would thing to other guests as well.

Exceptional

Very good

Exceptional

Everything perfect

Disliked: Amazing Staff Eleni Ines Laura Mario Skender

Very good

Liked: Heated outdoor pool and gym were excellent. Great breakfast, helpful staff and express check-out is very convenient.

Molitor, an unforgettable experience

Liked: The building and its history.Staff were very professional and helpful.Food was excellent.
Disliked: Issue with the booking of a table at the restaurant and when we get a table at 2100 an hour wait for the food on Saturday evening.Molitor members were very unpleasant in the pool on Monday morning.