Moevenpick Hotel Frankfurt City Guest Reviews
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1.5 miles from Frankfurt centre |
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Hasan Sat, 26 October 2024
Pleasant
Liked: Location is very good. Near to Mall.
Disliked: After taking a shower, the bathroom and toilet are filled with water and it becomes like a lake. The restaurants are very expensive, even breakfast is 32 euros.
Nidge Mon, 21 October 2024
not great
Liked: location perfect for the Messe
Disliked: this place is in need of an update.
Yury Sun, 20 October 2024
No ice-cream or wine
Liked: great location if you come to MesseBreakfast is normal but nothing special. Rooms are more or less clean.
Disliked: The bed is not very comfortable. They give only one pillow.The room is not arranged every day which is strange for a 4star hotel. Even the bottle of water wasn't renewed.Very expensive parking 45€/dayAnd most of all they DO NOT GIVE ICE-CREAM AND/OR WINE!!!
Majeed Sun, 13 October 2024
Poor
Liked: Nothing was a terrible experience and the room was dirty
Sergiy Sat, 28 September 2024
Good
Yunus Fri, 27 September 2024
Exceptional
Laylee Wed, 25 September 2024
Great hotel!
Liked: Extremely clean and attentive staff
Disliked: As someone there on vacation, the location didn’t suit us. It’s very close to the convention center and many other big hotels. I didn’t know the city when I booked
Andrew Mon, 23 September 2024
I liked the city, but...
Liked: The property was modernish, reasonable facilities, the breakfast was excellent, the room was quite clean but decor needed bringing into the 21st century .It has a pretty good location.
Disliked: The thing that really let this hotel down was the staff and the admin side of things and lack of communication amongst them. I had upgraded to include breakfast online and had proof of booking, so I had to re order when I arrived at an inflated rate,which was paid. However on going to the restaurant the next day,the restaurant staff said that we hadn’t paid, the same happened the next morning.We were a group of 3 and when we got to our room there were insufficient towels and bedding for us and when undoing the sofa bed there was still a sheet on the mattress from a previous client.But the jewel in the crown was I had to pay a further 40 euros on check out for the breakfast that I had already paid for, which I reluctantly paid because the taxi was outside waiting.A Total rip off. The reception staff need some serious training , they lack the basic interpersonal skills in dealing with the general public, and need to be more customer focused and not treating us like numbers.
Ahmed Sun, 22 September 2024
Exceptional
Sergiy Sat, 21 September 2024
Good
Liked: Location and room