Good place to stay overall.

Liked: Location to Commodore Ballroom.
Disliked: Floors were uneven.

Not impressed. Would not stay again. So close to being a really nice hotel.

Liked: Great bathroom, bed and TVs.
Disliked: The rugs were filthy with stains - had to wear my shoes. Furniture was stained, marked up with wood peeling off. Not vacuumed. Was upgraded to a suite that was across the street. The elevator opened up to a parking garage with a glass door to 2 suites. As a woman alone, I felt very unsafe and vulnerable as the downstairs door was open to anyone as the door to the parking garage.

Had the room to stay overnight while checking out Vancouver and seeing a concert.

Liked: It was very nice and clean. Had everything I need.

Exceptional

Pleasant

Nice hotel great location

Liked: Rooms are really spacious and nice soaker tubs
Disliked: All good

Wonderful staff that were kind,...

Liked: The staff were so great. My experience with every member of staff was so wonderful. They were friendly, kind, helpful and professional.
Disliked: N/a

Good

Disliked: The room was a bit hot and the bathroom door didn't lock.

Very good

Pleasant

Not worth it, disappointing at...

Liked: The hotel was a good location to BC Place. Easy walking to many downtown locations.
Disliked: The first night consisted of two fire alarms. The first resulted in an evacuation where the fire department claimed it was due to ‘a faulty system’. The second went off before we were able to leave the roomThe bottom sheet of the bed didn’t fit and continued to come off leaving the mattress exposed. We obtained a larger sheet from housekeeping and remade the bed ourselves for the second night. For the insane amount of money charged for the hotel we were very disappointed.

Good

Liked: Location - right downtown and very close to BC place (only 10 min walk).
Disliked: The smell in the hallway was bad. The room was old but clean. One big downside was that there were no food options at the hotel, like snacks or food for your room. There were several restaurants close by, but nothing quick or snacky.