Overall great experience. Very charming hotel with very friendly staff. It's older so there are subtle details needing some aesthetic updating. However it did not take away from a wonderful experience.

Liked: Quite charming.
Disliked: No hypo-allergenic sheets and the sheets on the bed were cheap; low thread count sheets; there was a musty smell of powder in our room.

Price was a bit high but the hotel was in a great location and the rooms were well appointed.

Liked: Great location.
Disliked: Pillows were too soft.

Very nice hotel and a bargain for the price. Staff was wonderful and couldn't have accommodated us more. Definitely on our stay again list.

Liked: Everything else
Disliked: Room cleaning too early

Superb

Liked: Check in was super easy. Great service level. My room was excellent for my trip.

Exceptional

Liked: Beautiful hotel, beautiful location, very comfortable and helpful staff

Very good

Exceptional

Very good

Very good

Pleasant

Disliked: The hotel is a little rundown, especially in the guest rooms.

Great place, location and bang-for-your-buck!...

Liked: Very friendly and professional staff, good service, nice and clean rooms and service, excellent location at Chicagos Magnificent Mile. I have chosen this location many times over the years and love it!!
Disliked: Well, not an easy one!! May be the bar is closed off-season during the week???

Superb