For the price I paid, it would have been nice to have a clean bathtub, or even empty trash cans instead of the previous person's trash. The electrical outlets did not even have face plates. The carpet throughout the room was dirty and frayed. No refrigerator; no microwave; no coffee or any food choices within the hotel. Walking into the lobby I was impressed and felt bamboozled after riding 20 floors in the rickety death trap of an elevator and then walking into what looked like a 'pay by the hour' cheap motel. The employees were not courteous nor knowledgeable. The additional $50 I had to pay for parking considering upon booking I was told there was free valet parking made it a completely disappointing experience. The final question I asked before leaving was 'when will the $100 deposit be returned to my credit card?' The response was ' I couldn't tell ya, but probably within the next couple weeks.' To sum it up any other hotel in the area has to be better than this place.

Liked: Location was close to everything.
Disliked: Dirty; no amenities; rude employees.

Liked: The location is very good.
Disliked: The lobby promises a level of quality that my room, at least, did not deliver. Average at best; somewhat run-down and overly basic at worst.

The staff, from the front desk, to the doorman, were all wonderful - friendly, helpful, pleasant, and polite. The location of the hotel was perfect. It was clean and comfortable. A nice place to stay.

Liked: Great location and friendly, helpful staff.
Disliked: No refrigerator, microwave or coffee maker in the room.

Very good

Very good

Old-dated rooms with very slow...

Liked: The lobby was lovely, and so was the front desk staff at check-in.
Disliked: The rooms are old and falling apart. We called for assistance three times and it took hours for them to answer the first two calls (sheets and towels). They never answered the third call for toilet paper.

Exceptional

Good

Liked: Location is brilliant
Disliked: Beds were old and uncomfortable, rooms and beds small.

My overall stay was great

Disliked: They were working on the water pipes which made the water brown and pressure weak

Passable

Liked: Convenient location
Disliked: Dirty hallways, room, furniture

Exceptional

Fantastic location!!!

Liked: Exceptional location for our trip which was what we wanted. Time Square was a short walk too. But the noise wasn’t really there at all despite being so close to the main location in NYC! The staffs were great, very friendly people. The only thing we didn’t like was that the room was a bit outdated - our bathtub was clogged the whole time so it was tough to shower. Other than that everything was great!