Liked: Style/decor.
Disliked: No information in room in regards to internet/what features available in hotel. Restaurant menus. No robes in room, had to ring room service for them as well as only 3 English tea bags, which is not sufficient for 2 people for 2 nights. Bedside table had not been cleaned as wet marks from previous occupants still visible. No standing lamp in our room which is is pictured on your website. On second day the hot water was a murky shade of brown.

Very good

Very good

Superb

I attended a conference at...

Liked: Great sized room, bathroom had a bath and seperate shower
Disliked: Felt a bit dated and being such a large hotel, it felt a bit like a rabbit warren

Disappointing service

Liked: I was very disappointed with the housekeeping service. I left three earrings in the tea box area, but they couldn’t find them. This was such a disappointing experience. I feel so sorry and upset that my friends, who traveled all the way from Korea, had to start their trip with such a bad impression of New Zealand.

Exceptional

Liked: The facilities and location
Disliked: If I had to be picky I would have liked a robe in my room otherwise it was a 10 out of 10 still

Very good

Good

Good