Exceptional

Great hotel in a great...

Liked: Room was clean, bed was very comfy. Good facilities included with spacious bathroom and provided refillable water bottle.
Disliked: There was no communication that I required a voucher when I paid for my breakfast which caused a bit of a delay in the morning, but other than that the stay was great.

Disappointing

Liked: The location was good.
Disliked: Pipes were banging constantly throughout the night. It was torturous and spoil the stay completely. I videoed it and showed it to a member of the reception staff who apologised and said that he would talk to his manager. I expected to hear from them but to date that hasn’t happened. There was also part of a rawl plug sticking out of the floor tiles in the bathroom.

Good

Ok but quite expensive even...

Liked: Breakfast was plentiful and overall good value for the money. Hotel was clean and quiet.
Disliked: Room was a bit basic for £145 per night. Shower and TV basic too so fine for one night but wouldn't recommend staying there much longer.

Superb

Overall good experience.

Liked: Good location, good breakfast, polite staff.
Disliked: Was no garbage bags in bins. In the beginning , there was a bit of a bad smell in room.

Very good

Liked: Location and the security there are tip top. Best for matchday .

Really enjoyed our stay and...

Liked: We had an excellent breakfast. The room was very clean. Location was great.
Disliked: The bathroom was a bit dated. No plugs near the big mirror and the lights were not great.