Superb

Liked: Clean room, great facilities and really nice breakfast
Disliked: Could do with a better bedroom window as it was noisy at night with the traffic

In general this hotel is...

Liked: Location is greatsecure parking in a city centre is a real plus Pleasant staffClean bedding
Disliked: Very very datedScruffy & unkept hotel in general Broken & worn out furniture Crafty cold roomsThe worst bathroom I’ve ever seen in a hotelUnusable showerRusty taps & metal work in bathroom Dirty cups in room The “spa” is a worn out pool Jacuzzi worked fine, had tiles missing all over Steam room wasn’t working Sauna was ….. a saunaVery unhelpful girl sat on spa reception Husband had to store his clothing in my locker in the ladies as no accessible locks to use in men’s changing room Awful breakfast, no fresh fruit ( tinned peaches & grapefruit)Hot buffet style Breakfast was inedible Warm croissant & jam was the only acceptable thing to eatDirty cutlery

Very good

Liked: Friendly staff, good breakfast, large room and great location
Disliked: I'm tall so the bed foot board was an issue, pillows weren't particularly comfortable and no extra bedding.

Exceptional

Exceptional

Passable

Liked: The location, the pool
Disliked: The room was OK, very tired in need of better maintenance, table edging falling off, the sink plug not properly working I paid for breakfasts for both days, it was appalling, very poor quality so therefore we didn't return 2nd day for breakfast!

Pleasant

This could be a real...

Liked: Close to the town centre, on the side of the canal, Friendly staff when I booked in.
Disliked: Having to pay a car park charge of £12, where if I had gone direct to the hotel I would not of have to pay, room needed decorating and the furniture was showing signs of wear. the light switches were dirty.The sausages at breakfast were only chipolates and over cooked, Toast that pre done, no black pudding.The staff on reception when I left were not friendly, No have you enjoyed your stay or have a nice day.Free wifi was really, slow was unable to get the work done I needed too.

Overall given the location I...

Liked: Limited buffet and luke warm
Disliked: Felt a bit cramped