Looks good but needs some...

Liked: Breakfast was lovely, staff were friendly ground quite tidy.
Disliked: Booking.com location was not clear and we spent a long time finding entrance and parking.Bulb missing in bedroomCharged for parking when there was no mention of parking fee in booking.One dressing gown missing Mould in bathroom No toilet brushHair dryer only switched off by turning of at point Alot of road noise and chatter by passes by as window was right on street.

A genuinely lovely place to...

Liked: The rooms were modern, clean, fresh and had everything we needed. The staff were super friendly and even took our bags to our room and it had a lovely character about it. We really appreciated all the small details

Exceptional

Lovely hotel, staff were all...

Liked: Old building but modern and cosy rooms. Nice little touches in the room with milk, biscuits and robes. It felt luxurious!
Disliked: Our room was close to the road and we could hear the traffic. It didn’t disrupt our sleep though!

Great hotel in a very...

Liked: Staff location and great breakfast
Disliked: N/a

Lovely Christmas stay in York

Liked: Beautiful hotel with lovely modern decor. Staff were polite and professional. The room was lovely and decorated very well. Breakfast great and really tasty; location was brilliant. I'd say a 7 min walk into and you're right in the centre
Disliked: Nothing

Exceptional

Disappointing

Liked: Location excellent
Disliked: Pictures misleading as many years old. Room and shower were shabby. Website shows grade 2 listed buildings but we were in a modern building more like a youth hostel

Very good

Liked: Great location
Disliked: Nothing