Exceptional

Liked: staff excellent and sociable
Disliked: hard to find negative

Very disappointing…we did mention our...

Liked: Location. Parking
Disliked: The pictures such as the one above are misleading.The room was dusty and looked like it hadn’t had any attention.Because of the slope of the room the bed was uncomfortable.The windows couldn’t be opened but the heating was difficult to change.The whole room looked shabby and furnished with low-price sixties remnants.By 0900, the breakfast fruit was very tired.

Exceptional

Disappointing

Liked: It was comfortable
Disliked: It wasn’t fully clean. The price. Parking charge

Exceptional

Really lovely and would definitely...

Liked: Beautiful setting, and great location.
Disliked: The beds can be doubles or singles, when they are doubles they are not tied together and they move very easily, you would wake in the night down the gap.

Ideal for a few nights...

Liked: The location for the hotel was perfect to the town centre. Easy to walk and explore the city walls and other attractions. The breakfast was delicious and brought to the table quickly. The staff were very friendly and keen to help wherever they could. The TV in the hotel worked well and the extra provided in terms of coffee/snacks was welcomed. The front entrance of the hotel with the old building is beautiful and the grounds are well maintained.
Disliked: Having a room opposite the main stairwell meant it could be noisy when people walked past and the door was opened and closed. I would recommend all rooms have better buffering/sound-proof around the door as a lot of light streamed in from the hallway and perhaps, better soft closing on the hallway doors. Our room could definitely have used a deeper clean as there were a few cobwebs and the bathroom had corners and the shower lining that needed cleaning. The bedroom side tables needed dusting too and unfortunately our towels weren't changed to fresh ones when they room was tidied. Lastly, our bed was two singles pushed together which wasn't comfortable and they kept sliding apart. It would be better to invest in bigger mattresses for those rooms so they're more comfortable.

Exceptional

Superb