Microtel Inn & Suites By Wyndham Urbandale/Des Moines Guest Reviews
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2.1 miles from Urbandale centre |
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Kevin, Cuba City, visiting Buccaneer Arena Thu, 9 March 2023
When you walk into the lobby it looks nice and clean. The staff was OK. The room was very clean and the bed was not comfortable. The mattress was hard and not easy to fall asleep. I probably won't be back in the future.
Liked: I thought that the room was awesome and very clean. The room had lots of room to walk around.
Disliked: The breakfast was terrible. The food was overcooked and the biscuits were hard as a rock and didn't taste very good. There was only one kind of cereal.
Dean Mon, 14 April 2025
Ok the bathroom fan didn’t...
Corey Sun, 9 March 2025
Very good
Jessica Thu, 6 March 2025
Pleasant
Rodrigo Mon, 3 March 2025
Good
Chandler Sun, 2 March 2025
Poor
Liked: Biscuits like hockey pucks ,gravy cold coffee cold not much other choices. In middle of service time. Will not return.
Disliked: More fruit and choices
Aaron Mon, 17 February 2025
Bad
Disliked: Jets did not work on the spa tub
Jay Fri, 7 February 2025
Superb
Liked: Great biscuits and gravy.
Brianna Mon, 27 January 2025
Awful. I want my money...
Liked: The location was nice.
Disliked: The TV in my room did not work. When I notified the front desk, I was told someone would get back to me, no one got back to me. If you wait at the front desk and ring the door bell as requested if no one is up there. You will be waiting for 30 minutes to an hour. The room door also didn’t latch which was a huge security issue for me. Anyone could walk in at anytime. The lock on the door also didn’t lock. I notified the front desk. I was told someone would get back to me about it, no one got back to me about it. There were only 3 breakfast options out and all the juice was gone from the dispenser and no staff around to notify. The towels in my room were dirty, the shower in my room did not look like it was ever clean. Chunks of hair were everywhere. There were crumbs on the floor in my room.
Michael Mon, 27 January 2025
Totally satisfied because of staff...
Liked: Staff super friendly and accomodating!
Disliked: Breakfast offering minimal but adequate for our short stay.
Brenda Mon, 6 January 2025
Very good
Liked: The room was nice
Disliked: the breakfast wasn't the greatest, but okay.