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Microtel Inn & Suites By Wyndham Urbandale/Des Moines ee - (888) 323-5826
Microtel Inn & Suites By Wyndham Urbandale/Des Moines, 8711 Plum Drive, Urbandale, IA -(888) 323-5826
Area: Urbandale - Merle Hay
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BOOK ONLINE OR CALL - (888) 323-5826
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (595 Ratings)
2.1 miles from Urbandale centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This Urbandale hotel is just off Interstate 80 and 20 minutes' drive from central Des Moines, Iowa. The hotel offers free Wi-Fi access in every room and an on-site fitness center. Cable TV is provided in every room at Microtel Inn & Suites Urbandale. For added convenience, a hairdryer and ironing facilities are also included. A daily continental breakfast is served at Urbandale Microtel Inn & Suites. Fax and photocopying services are available at the 24-hour front desk. Adventureland amusement park is 20 minutes' drive from the hotel. Shopping at Merle Hay Mall is 3.7 mi away.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` blackout curtains
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Sofa
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Microtel Inn & Suites By Wyndham Urbandale/Des Moines Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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3

Pleasant - 3.0 out of 5

Kevin, Cuba City, visiting Buccaneer Arena Thu, 9 March 2023

When you walk into the lobby it looks nice and clean. The staff was OK. The room was very clean and the bed was not comfortable. The mattress was hard and not easy to fall asleep. I probably won't be back in the future.

Liked: I thought that the room was awesome and very clean. The room had lots of room to walk around.
Disliked: The breakfast was terrible. The food was overcooked and the biscuits were hard as a rock and didn't taste very good. There was only one kind of cereal.

5

Exceptional - 5.0 out of 5

Dean Mon, 14 April 2025

Ok the bathroom fan didn’t...

4

Very Good - 4.0 out of 5

Corey Sun, 9 March 2025

Very good

3

Pleasant - 3.0 out of 5

Jessica Thu, 6 March 2025

Pleasant

3.5

Good - 3.5 out of 5

Rodrigo Mon, 3 March 2025

Good

0.5

Poor - 0.5 out of 5

Chandler Sun, 2 March 2025

Poor

Liked: Biscuits like hockey pucks ,gravy cold coffee cold not much other choices. In middle of service time. Will not return.
Disliked: More fruit and choices

0.5

Poor - 0.5 out of 5

Aaron Mon, 17 February 2025

Bad

Disliked: Jets did not work on the spa tub

4.5

Wonderful - 4.5 out of 5

Jay Fri, 7 February 2025

Superb

Liked: Great biscuits and gravy.

0.5

Poor - 0.5 out of 5

Brianna Mon, 27 January 2025

Awful. I want my money...

Liked: The location was nice.
Disliked: The TV in my room did not work. When I notified the front desk, I was told someone would get back to me, no one got back to me. If you wait at the front desk and ring the door bell as requested if no one is up there. You will be waiting for 30 minutes to an hour. The room door also didn’t latch which was a huge security issue for me. Anyone could walk in at anytime. The lock on the door also didn’t lock. I notified the front desk. I was told someone would get back to me about it, no one got back to me about it. There were only 3 breakfast options out and all the juice was gone from the dispenser and no staff around to notify. The towels in my room were dirty, the shower in my room did not look like it was ever clean. Chunks of hair were everywhere. There were crumbs on the floor in my room.

4

Very Good - 4.0 out of 5

Michael Mon, 27 January 2025

Totally satisfied because of staff...

Liked: Staff super friendly and accomodating!
Disliked: Breakfast offering minimal but adequate for our short stay.

4

Very Good - 4.0 out of 5

Brenda Mon, 6 January 2025

Very good

Liked: The room was nice
Disliked: the breakfast wasn't the greatest, but okay.

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Microtel Inn & Suites By Wyndham Urbandale/Des Moines 8711 Plum Drive, Urbandale, IA