Microtel Inn & Suites By Wyndham Springville Guest Reviews
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1.4 miles from Springville centre |
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Sarah Sun, 27 October 2024
It served its purpose as...
Liked: It was clean and the staff was welcoming. Great selection of beverages at breakfast.
Disliked: The shower was terrible. There were 2 shower heads and neither had enough water pressure to rinse shampoo from my hair. The walls are paper thin and we could hear every little movement and/or noise of other guests. Especially lovely was the man who was violently puking at 6 am. I know the hotel has no way of preventing someone from getting sick, but it really sounded like he was vomiting next to my bed….splash sounds included.
Cindy Sun, 27 October 2024
Pending the resolution of the...
Liked: The room was very clean, although the heating/cooling system was mysterious and not responsive. We looked up Vtec online and think we learned how to operate the controls to avoid the swing between icy coldness and suffocating heat. The staff when available, were nice although I would have appreciated someone being at the desk when I first arrived from a 7+ hour car trip. Instead, I waited for anyone to show for over 5 minutes. There was no bell, no sign. No one at all was anywhere in sight. The next day before leaving, I'd asked the staff about the email just received from Microtel regarding the charge for the room for one night, even though I'd already booked and paid for the room through booking.com. I was concerned that I'd be double charged. And in fact, I was double charged.
Disliked: Not only was I charged for my one night stay from booking.com, which I fully expected, I'm also being charged for my one night stay by Microtel. Why? I called Microtel about this after returning from my trip, but was told by this person that only the manager would be able to deal with this. The manager, only because I'd asked, would not be in until Tuesday. It was only Saturday. The double charge for the room, therefore, has not been resolved.
Yulia Thu, 24 October 2024
Very good
Jo Wed, 16 October 2024
Check in service wasn’t great....
Liked: Room was clean.
Disliked: Breakfast wasn’t great. Individually wrapped omelettes etc that you could microwave, and only one microwave available.
Vickie Wed, 9 October 2024
Very pleasant. Clean facility and...
Liked: Breakfast was good. Glad to see the eggs
Disliked: Everything was fine
Sharon Sun, 29 September 2024
Staff was great, breakfast was...
Liked: The new construction was completed and our room was lovely with all upgrades.
Disliked: It’s a pet friendly motel. We asked to not be placed near pets if possible. Unfortunately a tenant above us had a dog that was pacing and jumping from the furniture through out the night starting around midnight making it difficult to get a good nights sleep because we could hear it them jumping and pacing around. The tenant came in very early morning being loud adding to the noise from the dog.
Sandra Fri, 27 September 2024
Superb
Sue Sun, 22 September 2024
Clean and safe
Liked: It is a functional safe clean place to sleep with an adequate free breakfast. The staff was friendly and helpful.
Disliked: A pool would be a nice addition
Yen Sat, 21 September 2024
Good
Patti Sun, 15 September 2024
Passable
Disliked: No hot water. There was no one there to refill breakfast. No milk for cereal. Got there to check in and a homeless guy wondering in parking lot