My review is detailed in the section what was bad because everything was bad! The management didn't care and I checked out only a few hours after checking in. It would have been sooner but I literally checked in, left my luggage and rushed to the 76ers game. In the short time I was there, I was disgusted and appalled. I called half time from the game to complain. I got no resolution from the hotel nor the hotel supplier'scustomer service. At the game I literally booked the Marriott. After the game I checked out and checked into where I should have started my evening. I left without a refund or any compensation and no one cared! But I refused to subject myself to this terrible, low standard. Save yourself and pay a little extra to sleep in comfort and a more aesthetically pleasing environment.

Liked: Nothing was good about this hotel. The absolute worse hotel experience.
Disliked: Everything! Rude and unconcerned staff. Disrespectful and unaccomodating. The halls and room had a terrible stench. The towels and sheets were stained. The blanket had cigarette burns. The lights didn't work. The furniture was antiquated and old. The heater was battered and unsightly. The rugs are stained badly. The elevator tiles were moved or missing. Walls were dirty, damaged and unsightly. Overall worst experience. So much so I checked out, without compensation or refund and booked the Marriott! The Marriott never fails.

It was horrible. I would not recommend that anyone stays at this hotel if you are looking for comfort and quality.

Disliked: I was very disappointed with the service we received from Raj at the front desk as well as the condition of the hotel. The carpet in the hallway and rooms were dirty. The elevator was not clean either. Although the hotel rooms have no smoking signs on the door the entire 3rd floor where we were located smelled like weed and cigarette smoke. Our room smelled liked smoke and mildew. One of the lights was not working in the bedroom. There are no refrigerators in the rooms. The experience was so bad we decided to check out the same night a few hours later and booked another hotel for the night.

Great service

Need more upgrade and cleanness....

Liked: Had a bad odor on the elevator and the carpet was old and dirty it was trash on side of the bed
Disliked: customer service was bad. Also the elevator had and odor and the carpet was old and dirty. The place needed an upgrade. Also very noisy

Poor

Liked: Good location
Disliked: Very dirty and run down inside

Poor

Good

Passable

Fine for a night

Liked: All in all, it wasn't horrible. They only gave us 1 little bottle of "conditioning shampoo" which i thought was weird since the reservation said 2 adults, but not the biggest deal. There were a couple hairs in the shower as well, which i did not love. For some reason, i didn't think they had breakfast, but they did, which was a nice surprise. It wasn't great by any means but gave our stay at extra point. I'd stay again if we were going to another concert close by, because it was the most affordable and we only were there for a total of about 10 hours to shower and sleep.

Needs renovations bad rooms are...

Liked: Location outside looking much better than the inside

Terrible, I will never go...

Liked: Nothing it was not clean, staff were rude, rooms were not cleaned, i was scared to shower
Disliked: Only thing good to say is that they had parking