My review is detailed in the section what was bad because everything was bad! The management didn't care and I checked out only a few hours after checking in. It would have been sooner but I literally checked in, left my luggage and rushed to the 76ers game. In the short time I was there, I was disgusted and appalled. I called half time from the game to complain. I got no resolution from the hotel nor the hotel supplier'scustomer service. At the game I literally booked the Marriott. After the game I checked out and checked into where I should have started my evening. I left without a refund or any compensation and no one cared! But I refused to subject myself to this terrible, low standard. Save yourself and pay a little extra to sleep in comfort and a more aesthetically pleasing environment.

Liked: Nothing was good about this hotel. The absolute worse hotel experience.
Disliked: Everything! Rude and unconcerned staff. Disrespectful and unaccomodating. The halls and room had a terrible stench. The towels and sheets were stained. The blanket had cigarette burns. The lights didn't work. The furniture was antiquated and old. The heater was battered and unsightly. The rugs are stained badly. The elevator tiles were moved or missing. Walls were dirty, damaged and unsightly. Overall worst experience. So much so I checked out, without compensation or refund and booked the Marriott! The Marriott never fails.

It was horrible. I would not recommend that anyone stays at this hotel if you are looking for comfort and quality.

Disliked: I was very disappointed with the service we received from Raj at the front desk as well as the condition of the hotel. The carpet in the hallway and rooms were dirty. The elevator was not clean either. Although the hotel rooms have no smoking signs on the door the entire 3rd floor where we were located smelled like weed and cigarette smoke. Our room smelled liked smoke and mildew. One of the lights was not working in the bedroom. There are no refrigerators in the rooms. The experience was so bad we decided to check out the same night a few hours later and booked another hotel for the night.

In need of renovation

Liked: nothing
Disliked: The carpet in the room smelled. The bathroom wasn't clean or up to standards.

Excellent value very clean rooms

Liked: The lobby in the hallways were a little different, but the staff were very nice. The rooms were immaculate and very clean. The value for the room was excellent. A lot of my friends stayed at the Hilton or the Doubletree I chose to Microtel. The Continental was above expectation and I thought the desk staff and all of the maids and everyone on staff, there were excellent even the driver of the shuttle. I would definitely stay there again and I was traveling alone in Philadelphia being a female, I felt safe at the hotel. I enjoyed visiting Philly. I will definitely stay there again this time with my husband, but just wanted to recommend this because some of the other hotels are outrageous and these rooms were immaculate. Everything was stocked and if you would think you were at a Doubletree without the price of the Hilton or the Doubletree, the lobby and the highway did not look like Hilton or Doubletree but once she get in the room, you don’t care .
Disliked: The actual front lobby and the hallways were not like the rest of the hotel, but the staff were immaculate and the front desk. People were very nice even to people that were disrespectful and unbecoming to them. They still treated everyone kindly and I would recommend

Very budget friendly hotel

Liked: The hotel staff was nice. Check in was fairly quick.
Disliked: I think the photos online were enhanced to look like the hotel had been updated. Almost like they enhanced the color clarity or something. Carpet in the hallways need a restretch. Room smelled strong of air fresheners. Someone else’s hair was in the bathroom in a few different locations. Overall, just seemed run down.

Gross place.

Liked: Nothing good.
Disliked: Place was disgusting. Never answered phone for shuttle from airport, had to get a taxi. There was hair in the bathroom and the beds were gross with sheets that didn't fit well. Smelled like smoke even though was unsmoking room. Don't waste your money.

Serviceable

Liked: Location and helpful service
Disliked: Kids running around and nothing being done about it

Exceptional

Exceptional

Bad

Horrible

Liked: I didn't stay at the hotel.
Disliked: I didn't like anything.