Microtel Inn & Suites by Wyndham Hot Springs Guest Reviews
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1.3 miles from Hot Springs National Park centre |
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Jennifer Wed, 20 November 2024
Exceptional
Williams Tue, 19 November 2024
Exceptional
Alexis Sun, 17 November 2024
Very good
Brady Sat, 16 November 2024
It was a great stay
Liked: Breakfast Quiet
Disliked: Rooms weren’t spotless
Achuthanaga Fri, 15 November 2024
Superb
Liked: Clean and fresh
Disliked: Not much choice for breakfast
Annaliza Mon, 11 November 2024
I took a screen shot...
Liked: The room is spacious and clean. Customer service was a big disappointment.
Disliked: It was already a bad start with the front desk. Upon checking in I requested a room adjacent to my sister's, but the front desk informed me that rooms are assigned in the morning and that there was no way to accommodate my request. It would enhance my stay if the front desk were truthful about the hotel being fully booked, as I just checked online and saw that five rooms are still available. Is this a case of laziness or discrimination? I have stayed at numerous hotels where my requests were honored without any dishonesty. I am quite disappointed with the service I received at the front desk. Additionally, she did not mention the location of the elevator or the breakfast hours, which are standard information. I had to inquire about the details of the breakfast myself.
Pamela Fri, 8 November 2024
Great facility, easy, pleasant check...
Liked: Did not eat the breakfast, my conference provided meals.
Disliked: Nothing
Dale Thu, 31 October 2024
Exceptional
Liked: Super clean and comfortable!
Amanda Mon, 28 October 2024
Awful stay!!!
Liked: The hotel was clean.
Disliked: The staff was rude, the bed was not comfortable at all. Staff was yelling in the hall and woke us up at 5 am. We checked out within 12 hours of arriving and went to another hotel.
Fredrick Mon, 28 October 2024
traveler
Liked: no
Disliked: refrigerator didn't work at first