One dissapontment after another.

Disliked: NO ice. The desk clerk said that she could not give me any money for ice or buy any ice. They did not have any lids for the coffee cups.

The room was clean and...

Liked: The room was clean and staff were friendly.
Disliked: You could hear people in the next room and hallway.

A convenient and reasonably priced...

Liked: We did not have breakfast on the premises. The location was very convenient because we were able to walk to the Smoky Mountain Center for the Performing Arts for a concert we attended while there. The room was adequate - the beds were comfortable and the room (especially the bathroom) was clean.
Disliked: The insulation between the walls to the adjoining unit was inadequate to prevent noise and conversations from being heard until almost midnight.

I would happily stay here...

Liked: The staff was very kind and accommodating. The room was clean and comfortable. I'd be happy to stay there again.
Disliked: I thought the room had a fridge and microwave based on the pictures, but it did not. None of the rooms had these amenities listed, but staff said they come with double rooms. I had booked a single queen bed, which was lovely other than no fridge or microwave.

Exceptional

Pretty good

Liked: It was good
Disliked: Don't know

Pleasant

Liked: Good location, decent value
Disliked: Poor breakfast, no fridge on room, icemaker was broken.

Good

Passable

Liked: The breakfast we didn't have so couldn't rate. It was very outdated tvs to small but comfortable. Staff was friendly .