Microtel Inn & Suites By Wyndham Chili/Rochester Airport Guest Reviews
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< 0.1 miles from Chili centre |
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Josh M and Deanna I, Utica, NY Mon, 23 April 2012
We had a great night. Very clean and the perfect size for us. Also would like to add that Checkers Taxi Service was excellent, great service and very nice driver.
Liked: Great staff. Very nice and pleasant to talk to.
Disliked: Nothing.
Ellen Fri, 25 October 2024
I give it a good...
Liked: Breakfast was o.k., staff always helpful, bed comfortable, tv was very good and easy to use, room temp comfortable.
Disliked: I would have liked two more wash cloths, and soap way too high on wall by sink, almost as if to limit using it. This Microtel has no road sign, and trees hide from view, delaying access,
Bard Sun, 13 October 2024
Very good
Glogowski Tue, 8 October 2024
Good
Liked: Room and shared spaces were clean and in good condition. Staff was pleasant.
Disliked: Gym only had one piece of cardio equipment that seemed to work...and the motion detector was not set in a location that registered your presence if you were on any of the cardio equipment (so I was in the dark for my workout). Front desk staff were not present on the regular so checking in took a bit longer than expected and I gave up on checking out at the front desk as no one ever came...checked out online and left the key card.
Hector Mon, 23 September 2024
Very good
Liked: The stay was great just think for all the miss hap I wont be using Booking again
Susan Sun, 22 September 2024
A very pleasant night
Liked: Very clean, beds were comfortable
Disliked: Very difficult to find, even with gps The breakfast food was sub par. Many stale items
Bard Sat, 21 September 2024
Exceptional
Robert Tue, 10 September 2024
Mostly positive. Would re-visit, but...
Liked: Loved the waffle maker (wished my grandkids could have been with us). Clean and comfortable but that's me and not my wife. Our visit was a quiet one throughout the brief overnight stay.
Disliked: Missing stock items in breakfast room (water bottles, knives). No local maps. Asked for local info, "none". Ate at closest restaurant, oly to learn on checking out that there were 10% coupons for that very restaurant. Desk clerk stated that we couldn't get Veteran discount upon check-in because reservation was processed already on-line. "Thanks for your service." Wouldn't fault any individual staff member, just that they weren't available.
Julia Fri, 30 August 2024
Exceptional
Pamela Tue, 27 August 2024
Beautiful facility that needs better...
Liked: Breakfast was average. Good coffee, bagles and things like hard boiled eggs. Waffles if you want them and cold cereal and some fresh fruit, mostly apples and bananas. Got the job done. All staff that we interacted with were absolutely wonderful people that seemed to enjoy their work.Grounds of the facility are beautiful.Great location.
Disliked: South entrance garbage can overflowing when we checked in Sunday evening. Let front desk know on Monday morning and it took until Thursday to get it emptied. Asked for a couple extra towels Monday morning and never got them, stayed 4 nights.If you are on the first floor the cleaning staff starts around 7:30 and they are incredibly chatty. Completely oblivious to to the fact that people may still be trying to get some rest. The walls are paper thin in this place and you will be wakened by the housekeeping manager whose voice just pierces the walls. We had a handicapped accessible room and the shower was full of mold under the seat.
Jessica Tue, 27 August 2024
Was overall a pleasant experience
Liked: Easy to navigate, quiet, able to take breakfast back to the room.
Disliked: Hard to find from street, room was a little dirty, but worked out just fine.