Microtel Inn & Suites By Wyndham Cheyenne, Cheyenne

Excellent

Liked: The place was clean and spacious. The room was enough big and comfortable.

Good

Liked: Decent breakfast and wifi worked well. Bed was comfortable.
Disliked: No dog area and didn’t know where to throw poop bag outside. The room was older but everything worked.

Exceptional

Superb

Cheap rate, friendly staff, room...

Liked: The outside of the property and the lobby were very nice. The staff was very friendly.
Disliked: The room we were in was very dated and didn’t match the outside or lobby. It was also very loud!! There are zero sound barriers.

Very good

Liked: the attention of the person who received me
Disliked: The ad in booking said big bed, but it was not true, and The shower pipe had a leak, water came out from above and below in the bathtub faucet, I had to remove the plug manually to let the water go out and the toilet took a while to flush. Very small television.

Superb

Liked: .Breakfast
Disliked: Bathroom shower controls / drainpipes pipe need maintenance.

Exceptional

Liked: The staff was awesome The night that we checked in the young lady had remembered seeing us from 6 years ago where we stayed somewhere else and she had lived near there and she remembered our faces and she automatically treated us like we were friends that she just hadn't seen in a while which was really awesome The next day we had a problem with our curtain falling in the window in our room I went downstairs to let them know and the general manager herself didn't ask somebody else to go take care of it she stopped when she was doing ask me what room I was in went with me up to the room and fixed it for me right then herself to me that says a lot but all of the staff was great friendly the cleaning staff whenever they saw you in the hall they made sure you didn't need anything if they saw you multiple times they checked to make sure you were still good and you didn't need any other services in your room for that day they were on top of their game were very pleased and very happy with our stay we would refer The microtel inn and Suites Cheyenne to anybody that was going in that direction

Very good

Disappointing

Liked: The location was good.
Disliked: I had booked a queen bed, but the bed felt more like a full, the floor in the room was dirty, and the water pressure in the shower was hardly more than a trickle. When I went down for breakfast in the morning, there were no eggs left at all so I waited to see if one of the staff would refill. There was still an hour of breakfast time left at this point. When it became obvious that no one was going to refill the eggs, I asked the desk person about it and he said he would do it? Was there no kitchen staff at all?? We ended up going out for breakfast because that made me question how long the rest of the food had been sitting out without any tending. Overall very disappointing.