I reserved a room at this hotel without knowing anything about it. Turned out it was a fabulous choice. The staff were attentive and courteous. The hotel is immaculate. The coffee shop has delicious coffee. The location is excellent. Nice to take a morning walk along the seawall and bridge areas. View from my room was wonderful. I will stay here again when I visit the area. Highly recommend it.

Liked: The friendly staff; the cleanliness of the lobby area; the room had a fabulous view and was clean. Comfortable beds and great pillows!
Disliked: None.

Pleasant

Bad

Liked: Their invoicing system is terrible. They took 355$ on my account as a deposit without telling me. Now I still can’t see on my account that the amount has been released to be back on my account.

Comfortable

Liked: Lovely
Disliked: Too expensive

Great Hotel

Great trip, nice location! Sun...

Liked: Amazing room with views over the Bay, fabulous location and close enough to all the main attractions
Disliked: Being from the other side of the world, it wasn’t really clear what the $25 destination fee was! If it had been explained better we probably would have utilised it. We didn’t find the staff friendly in the hotel with the exception of one of the front door staff who was super helpful when we required assistance

I needed rest and relaxation...

Liked: Very clean, very hospitable. Would go back in a heart beat. Just do not like the prices. I had. Surgery at the University of Miami and very close to the center. Lifetime Platinum, I had special privileges to the lounge which was very helpful. Thy grave me a late checkout that was very much appreciated.
Disliked: I do not care for the room service menu and delivery. It comes in a box like UBER Eats. The menu could be more diverse and the prices were a bit higher than I would expect for the items.

Great time

Liked: Location is great/ The balcony and view are amazing
Disliked: The water pressure in the shower could have been better

Exceptional

Very good