5star quality, quiet ,relaxing, pampered...

Liked: Absolutely everything was superb ! Tram from airport stops outside front of hotel, Staff very professional and helpful, spa spotlessly clean and relaxing..Breakfast outstanding, worthy of 5star hotel !!Can't praise this place enough !!! Won't be staying anywhere else when in florence !!!

Exceptional

Liked: Very good breakfast, clean room and close to the city center

excellent hotel and i would...

Liked: Breakfast was superb - great choice and very appealingThe room was very good and comfortable, superb bathroom and I loved the view of the garden and pool from my balcony!Spa and pool wonderful. i also had a lovely massage.
Disliked: The bar is a bit unexciting compared to other hotels - it is a passageway to one of the lifts and does not look inviting. so i did not bother to have a drink there with friends but went elsewhere. The bathroom could do with a magnifying mirror as standard - many of us a visually challenged and need to see to apply eye makeup!

Exceptional

Liked: Nice location, close to the center and amazing breakfast
Disliked: All perfect

Very good

Nearly railway station

Liked: Great breafast , cleanliness
Disliked: Noise thrue the doors.Towels are not changed next morning.

Superb

Liked: Good location, very convenient to the airport, walk distance to the central. Good breakfast. Room with balcony.
Disliked: None

Great hotel with comfy room...

Liked: Breakfast was good.We had a nice balcony having the relaxing view of the back terrace, the pool and a Christmas tree.The room was comfy and the bathroom clean. We had the shower drain going quite slowly but they fixed it right away. Nice options for the spa, except the jacuzzi temperature was unpredictable (varying from very hot, to hot then luke warm the 3rd day).The location is near the train station so it was easy for making day trips. There's a tram station right in front so it's easy to get to/from the airport.
Disliked: The pictures on their site show a rooftop terrace which isn't open to all guests.The jacuzzi was lukewarm (although the first 2 days we went it was fine)We had an early flight so we requested a box breakfast which was a joke...it consists of water, juice, jars of jam with dry toast and a banana. Considering we are heading to the airport, we can't take anything except for the banana.The location is a bit off with limited restaurants nearby.

Superb