Huge hotel with a lot of dining choices, although pricey.

Liked: Clean.
Disliked: Distances between amenities.

There was no coffee pot in the room, and you couldn't get any TV channels either. There wasn't a working clock in the room. When I waited an hour and a half to check-in, I ended up missing a Motown show due to the hour and a half wait and did not get refunded the two hundred dollars for the show I missed because of their fault. Very bad! And it was all on a Sunday.

Liked: Breakfast at the cafe was good.
Disliked: I had to wait an hour and a half standing in line before getting a room.

Exceptional

Passable

Bad

it was way below par

Liked: beds were comfortable and pool was solid
Disliked: when we checked in at 4:30 pm our beds were dirty and we called down to the front desk and they advised they were sorry and would comp us a night or resort fee but would send someone up to change the bedding. we left for dinner and the evening festivities at 6 and came home after our night at 12:30 to find no one ever came. we called down and they advised no one was now available due to the time. we asked again to have someone come up and they said ok. by 1:30 am we realized no one was coming again! then the shower was terrible!! it was the weakest water pressure ever and we didn’t want to complain on deaf ears so we just suffered! we will never stay here again and will rate poorly on yelp and booking.com where we booked the rooms

Stay was fine

Liked: Security staff were delightful
Disliked: Front desk staff were rude, lazy and unhelpful.

Decent

Liked: The price was good.
Disliked: The rooms and hallways need to be updated.

Yeah nah

Liked: Location
Disliked: Prices and no tea or coffee facilities in the room. Place also stunk of smoke

Superb

Bad