Good

Bad

Disliked: I woke up in room A with insects all over my bed, probably bed bugs. Disgusting experience.

I would not return.

Liked: The room I stayed in was next to the reception desk. Room 24. I paid extra to upgrade to a superior room. That was a big mistake. First impression, nice airy room, but then the bad smell from the pipes in the bathroom hit my nose. Disgusting! The room smells, and they have tried to mask it with plug-in air freshers, but it was making it smell sickly instead. I kept opening the window before I went out, and they obviously went into the room every time i left as it was closed every time I went back. The room was so hot also, which made the smell even harder to tolerate! Because of where the room is located. I got no sleep for the two nights. The first night was bad enough that I was very tired the next day and really hadn't the energy to do much sightseeing. So, I decided to try and rest through the day, but it was impossible. There's the noise from the printer, the doorbell, the staff chatting 🙄 the other patrons, the flooring was ridiculously loud, people coming in people leaving, the noise was constant until 4 am. I am so exhausted 😩 it is horrible. Every time I dropped off to sleep. I was woken up again. The staff are nice and very helpful. When I told the porter that I hadn't slept at all because of the noise, all he said was, "Oh! Rang a taxi for me and offered me a coffee. I honestly wish I had stayed somewhere else, but maybe the other rooms are better. It is very clean, and the bed was comfortable. There is plenty of hot water and fresh towels. It's in a good location also.

Clean and in a good...

Liked: Clean and in a good location.

Not really worth it at...

Liked: Bathroom was okay
Disliked: We found a bed bug, got moved to a new room which had sheets and towels folded up but a bunch of random garbage left behind on the table (empty water bottles, cardboard, receipts etc). Not worth it

Worth it

Liked: Spacious rooms, very clean, nice bathroom, 24h reception.Natalia, on reception, was very friendly and took the extra mile to explain about the area, restaurants, and transport to amenities. We had a great stay.
Disliked: Not well advertised outside, hard to find

Superb

Not bad for the price...

Liked: Good location. Clean.
Disliked: Double bed was two beds joined together and it was very uncomfortable for a couple to sleep in. Smell of drainage was coming from the bathroom and the shower kept switching from warm to cold. Staff were hesitant to give us some sugar to make a tea, not very friendly.

Exceptional