MesseHotel Köln-Deutz, Cologne

Nice hotel to stop at...

Liked: Good size rooms. Close to a tram stop for travel into the City. Very clean. Small parking area available
Disliked: No kettle in the room. The front door to the hotel was left unlocked overnight with no one on duty downstairs.

Superb

Liked: Having a private balcony was really great! Location was just a half an hour walk from Köln Zentrum which was perfect.
Disliked: The beds were too soft for us, very comfy, but we prefer a harder mattress. Sadly they only have very few parking spots. However we were advised where to park very close by, for same price. So great service!

Imagine the worst hotel experience,...

Disliked: Although we were informed in check in that we could do it so and it writes in hotel information on Booking, we couldn't left our luggage after check-out. The person in reception told that the information on Booking is wrong. So we had to change our trip plan at last day. An extra bed was not provided for our 4 years old kid, we knew it but when we asked for an extra pillow and cover, they brought only a pillow, not cover. Water was flowing from the shower cabin to bathroom and from the bathroom to the bedroom. We always tried to dry floors with towels and hair drier(we were super lucky that it was working). You always have to keep on mind that there is no-one between 12:00-14:00 and after 17:00 at reception and if you have a problem with hotel, rooms, etc. or need a help for something, you have to solve it yourself.

Great no thrills hotel for...

Liked: Simple straightforward hotel. Rooms are just fine, breakfast as well. Location is convinient for the messe, but, also for going into town (15 to 30 minute walk).
Disliked: There was no stafing at arrival, but, it was easy to get the key. Of course, that feels a bit less personal.

Exceptional

Do not accept their fraudulent...

Liked: Location within walking distance from the Rhine river, nice breakfast, clean rooms.
Disliked: The property insisted on charging an extra fee for 2 children (clearly declared in Booking.com) and Cologne city council fees (also explicitly included on Booking.com). Staff didn't honor the concept of "advertised and agreed price is valid".Paid parking spaces on the property are VERY tight. Street parking is very difficult to find, Cologne is a big city...