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Mercure Welcome Melbourne eeef - +61-370-732-900
Mercure Welcome Melbourne, 265 Little Bourke Street, Melbourne -+61-370-732-900
Area: Downtown East Collins - Federation Square
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BOOK ONLINE OR CALL - +61-370-732-900
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (2202 Ratings)
0.1 miles from Melbourne centre
BOOK ONLINE OR CALL - +61-370-732-900
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Hotel Description
Mercure Welcome Melbourne is located right on the Bourke Street Mall in Melbourne's CBD (Central Business District) and within 4 minutes' walk of Emporium Shopping Center. Sea Life Melbourne Aquarium is 20 minutes' walk away. This hotel is close to some of the city's major attractions including Melbourne Cricket Ground Rod Laver Arena Crown Casino and Melbourne Convention Center. For your convenience there is a tram stop right outside the property. Flemington Racecourse for Melbourne Cup Day is 23 minutes' drive away. Louden Kitchen and Grill serves breakfast daily including fresh fruit baked goods and cooked options. Each air-conditioned room at Mercure Welcome features a refrigerator. All rooms have a private bathroom with free toiletries. You can ask the tour desk for information on local activities. Luggage storage and a 24-hour front desk are also available.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
r
Pets Allowed
Other Amenities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` telephone
` alarm clock
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Massage services
` Off-Site parking
` Radio
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Shops on site
` Linens
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Soundproof rooms available
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Airport shuttle (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Mercure Welcome Melbourne Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Dayan Wed, 20 November 2024

Central location

Liked: Location
Disliked: Had a great stay

4.5

Wonderful - 4.5 out of 5

Dayan Wed, 20 November 2024

Another great stay

Liked: Excellent location & breakfast greatStayed many times, staff accommodating & helpful
Disliked: My request to pay by eftpos wasn't honoured and instead It was charged as credit. When I queried it, the receptionist was polite but insisted I didn't understand the process. A manager kindly refunded the fees to me. Just something to ve aware of if you don't wish to pay by credit card. Bathroom's getting a bit "tired". Avoid staying In a room by the fire exit door! Unless you like loud noise!

3

Pleasant - 3.0 out of 5

Darren Wed, 20 November 2024

It was good.

Liked: Breakfast was great.
Disliked: The noise in our room from wind draft or the lift.

1

Poor - 1.0 out of 5

Sarah Tue, 19 November 2024

Will not stay again or...

Liked: Location
Disliked: Lack of service, no cleaning of room over entire 4 night stay, staff very considerate when discussing lack of room service or rubbish collection from room.

5

Exceptional - 5.0 out of 5

Donna Tue, 19 November 2024

Was a great location, clean,...

Liked: The location was great. The staff were all extremely helpful and nothing was a bother.
Disliked: There used to be parking when we stayed years ago. Having mobility issues this time it was a bit of an effort to park elsewhere. Would like to see parking at the hotel or someone to park the car for us.

4.5

Wonderful - 4.5 out of 5

Melinda Tue, 19 November 2024

Superb

Liked: Great location

3

Pleasant - 3.0 out of 5

Kellie Tue, 19 November 2024

Great central location with good...

Liked: Great location for CBD shopping, trams and chinatown. Room was basic but if you aren't there to spend time in your room its perfect.
Disliked: Air-condition was a little clunky. We were in a room near the lifts and a housekeeping storeroom which was opening and closing quite loudly very early in the morning.

2.5

Fair - 2.5 out of 5

Jodie Mon, 18 November 2024

Disappointing

Liked: The staff were extremely friendly and accommodating, nothing too much trouble. Location was fantastic.
Disliked: Rooms were small. Could hear running water every time the room above flushed their toilet. Not many on site amenities. Shower mouldy. Air con didn’t work in our room so was moved to another room. Second room exactly the same. Not what I expected given the extremely high price we paid. I made an initial error with dates and the correct dates were double the price. Doubt I would return.

5

Exceptional - 5.0 out of 5

Tanya Mon, 18 November 2024

Exceptional

2

Disappointing - 2.0 out of 5

Jessica Mon, 18 November 2024

Disappointed

Liked: Location was great
Disliked: We booked two room but where put on separate floors. Grout in showers was not clean and aircon was noisy when fan was on anything but low

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Mercure Welcome Melbourne 265 Little Bourke Street, Melbourne