Very good

Very good

Very good

Pretty pleasant!

Liked: Firstly we was greeted by a lovely Portuguese lady on reception, she went above and beyond, and seemed to be working there 24/7! Breakfast was top notchAnd very accommodating for furry friends
Disliked: However upon checking out, the other members of staff seemed to be quite rude!

Superb

Passable

Liked: The staff were v helpful .
Disliked: The bar closed at 10.30 pm on a Saturday night . When we arrived at lunchtime lots of the fraught beers were unavailable. Because they didn't know how to change a barrel . Bed v uncomfortable and could feel the bed springs .

Pleasant

Passable

Very good, but not relaxing.

Liked: Breakfast it's self was excellent, hot and main breakfast items replenished regularly. Not enough seating for the amount of customers. Perhaps a booking time would help so everyone didn't turn up at peak times, or perhaps set up a conference room for overspill customers.
Disliked: As Customers were using the bar area for breakfast, a seating area where people could move away from their restaurant table to sit have a coffee and chat, may have also helped with the volume at breakfast. There were two extra coaches arrived that should have been going to another hotel, this meant there were five coaches arrived at the same time an check in was chaos, with non coach bookings getting caught up in the mayhem. Perhaps their should be set times for coaches to arrive to give a better customer experience.