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Mercure Tunbridge Wells Hotel eeee - 0745 127 3975
Mercure Tunbridge Wells Hotel, 8 Tonbridge Rd, Royal Tunbridge Wells -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (1688 Ratings)
1.9 miles from Royal Tunbridge Wells centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Mercure Tunbridge Wells Hotel has a garden shared lounge a restaurant and bar in Royal Tunbridge Wells. This 4-star hotel offers room service a 24-hour front desk and free WiFi. The property is non-smoking throughout and is located 13 miles from Ightham Mote. At the hotel rooms include a desk a flat-screen TV a private bathroom bed linen and towels. The rooms will provide guests with a closet and an electric tea pot. A continental Full English/Irish or vegetarian breakfast is available each morning at the property. Hever Castle is 15 miles from Mercure Tunbridge Wells Hotel while Brands Hatch is 20 miles from the property. The nearest airport is London Gatwick Airport 36 miles from the accommodation.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Heating
` Wheelchair accessible
` On-site parking
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Restaurant(s)
` Daily Housekeeping
` English
` Non-Smoking Rooms Available
` Shops on site
` Smoke alarms
` Fire extinguishers
` Bicycle parking
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Soundproof rooms available
` Toiletries provided
` TV & Movies/Shows
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)

Mercure Tunbridge Wells Hotel Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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4

Very Good - 4.0 out of 5

Karen K, Harleston, visiting Bedgebury Pinetum Mon, 23 June 2014

We had a 2 night stay - my husband booked the Friday night and I the Saturday night. The receptionist said it would be OK to keep the same room for both nights - however, when returning to our room on Saturday afternoon the key wouldn't work, so we had to get it sorted out with reception. Seems there is no communication between staff. Apart from that, a very enjoyable stay.

Liked: Comfortable bed!
Disliked: Breakfast - no one to greet you and explain how the system worked.

4

Very Good - 4.0 out of 5

Barry Tue, 25 March 2025

Comfortable hotel polite stall .

Liked: Breakfast good
Disliked: Restaurant menu restricted.

5

Exceptional - 5.0 out of 5

Melanie Mon, 24 March 2025

Exceptional

Liked: Friendly helpful staff, lovely food and great location.
Disliked: Nothing

3.5

Good - 3.5 out of 5

Karren Mon, 24 March 2025

Nearly there

Liked: The locationThe Welcome card and sweets in the room were a nice touch
Disliked: The room was only half serviced for the second day. Towels removed and not replaced Beds half made

3.5

Good - 3.5 out of 5

Szilvia Sun, 23 March 2025

Nice hotel, need a little...

Liked: Receptionist was friendly and helpful. The bed was comfortable. Nice sitting area for the bar. Quiet surrounding around the hotel. It is great to stay 1 night.
Disliked: The room was quite warm, cannot open the window too wide. Also we had to close the bathroom.door as the fan was noisy all night. There is no proper shower, it is only good if you like to take a bath, otherwise there is a curtain to use for shower which was very uncomfortable. The food is overpriced. We ate steak, which was pretty pricey and wasn't too big and that great for the price. The one of the waiter wasn't that knowledgeable what is on the menu and specials, when we try yo explain to him what do we want to order as the other waiter told us about, he told us to show on the menu, but we said it is the special, he was pretty confused, he has to run and ask everything. Also they were talking and laughing quite load about personal things in the middle of the restaurant which was very disturbing while we try to enjoy our dinner. They kept coming to ask if everyhing was ok, which is nice. They were polite, but unproffessional. The breakfast was avarage, there were no vegetable at all, we really missed that to have. Otherwise it was ok.

4.5

Wonderful - 4.5 out of 5

Brian Sun, 23 March 2025

Comfortable overnight stay

Liked: We were attending a pm funeral and needed an overnight stay after driving from Norwich.The hotel was in a good location with very friendly staff. Our room was very clean and comfortable.
Disliked: Cold plates for the cooked breakfast. By

3.5

Good - 3.5 out of 5

Christine Sun, 23 March 2025

Quiet , comfortable and friendly

Liked: Ideal for where I needed to be and staff were friendly .
Disliked: That there are no push button or automatic entry doors. As an older lady with arthritic hands to have automatic entrance doors or a button to push to enable the doors to open would make life so much easier and pain free!

4

Very Good - 4.0 out of 5

Roger Sat, 22 March 2025

We were clearing our late...

Liked: Free drinks when we arrived!The room was better than last time we stayed.Apart from once on reception, we could not fault the staff in any way.Lots of choice for breakfast.
Disliked: Neither of our dinner bookings had been conveyed to the restaurant, but we did get tables.Kept waiting by reception when we went to obtain our free drinks voucher.Not enough topping on the vegetable pizza.

4

Very Good - 4.0 out of 5

Lorena Thu, 20 March 2025

Very good

5

Exceptional - 5.0 out of 5

Udaya Wed, 19 March 2025

Exceptional

1

Poor - 1.0 out of 5

John Wed, 19 March 2025

Very poor

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Mercure Tunbridge Wells Hotel 8 Tonbridge Rd, Royal Tunbridge Wells