Mercure Tunbridge Wells Hotel Guest Reviews
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Write a review
Karen K, Harleston, visiting Bedgebury Pinetum Mon, 23 June 2014
We had a 2 night stay - my husband booked the Friday night and I the Saturday night. The receptionist said it would be OK to keep the same room for both nights - however, when returning to our room on Saturday afternoon the key wouldn't work, so we had to get it sorted out with reception. Seems there is no communication between staff. Apart from that, a very enjoyable stay.
Liked: Comfortable bed!
Disliked: Breakfast - no one to greet you and explain how the system worked.
Fiona Wed, 16 April 2025
Hotel very much given over...
Liked: Ok but problem with air conditioning in bathroom staying on all night - not resolved over the weekend despite staff being told
Neil Tue, 15 April 2025
Very good stay
Liked: Everything was fine at this hotel from room to breakfast.
Disliked: Nothing
Roffe Mon, 14 April 2025
Very good
Liked: Good
Disliked: Evening restaurant menu was limited
Michaela Sun, 13 April 2025
Excellent
Liked: Excellent location & great for stay over for le shuttle next day
Richard Sun, 13 April 2025
Superb
Liked: Everything
Debbie Sun, 13 April 2025
Perfect location for town centre,...
Liked: Room service menu was limited
Mel Sat, 12 April 2025
Good value family room
Liked: Staff were friendly and helpful, good value, decent range of breakfast items.Location is a bit it the middle of nowhere, room was a bit dated and could have been cleaner
Debra Sat, 12 April 2025
Excellent for visiting the area...
Liked: Quietness of the room
Disliked: Found food offered in the evening was limited but the breakfast was very good.
Ann Fri, 11 April 2025
Very good
Michelle Thu, 10 April 2025
Everything was absolutely perfect
Liked: Everything was perfect , had my two dogs with me , best dog friendly accommodation I have ever booked