Mercure Thame Lambert Hotel, Oxford

Mercure Thame Lambert Hotel Guest Reviews

Overall Average Score:

Good (3.85 out of 5)

Write a review

Great stay, apart from no...

Liked: We were greeted by a very polite and welcoming gentleman at the front desk who was working throughout our stay during the bank holiday weekend. We stayed for 3 days and it was a nice touch to see him each morning as we came through for breakfast!We arrived at our room and were pleasantly surprised by the large size and the large extra double bed they had given us at our request. We were a group of one adult and two children aged 8 and 12 and the room gave us ample space to spread out and still have some privacy.The location was superb, just a short drive to the motor way with links to Thame, Oxford and surrounding areas.
Disliked: Just to note that the breakfast staff on our second morning seemed a little preoccupied with some attentions to detail forgotten about. For example there were no plates left for us to use apart from the small side plates which I had to creatively fit an English breakfast from the buffet area onto!The coffee machine had also broken down meaning I could only access one cup of tea when I would have ideally liked another to go with my meal. It was a shame that I had to still pay full price for the three of us when we didn’t really get a full breakfast experience.

Very good

Very good as usual

Liked: Had a nice evening meal and good breakfasts, The staff were very helpful.
Disliked: Floor in the Courtyard room was slippery but reported this and was moved to another room. Was thanked for reporting the floor as a possible safety issue.

Very good

Exceptional

Liked: Very peaceful, very nice foodVery reasonably priced

Hi, I just reviewed this...

Excellent

Liked: Everything
Disliked: Nothing comes to mind

Good

Liked: We though our room was good, the breakfast was very tasty.
Disliked: We were a bit disappointed that you couldn't get food until 6pm, when we hadn't eaten since breakfast and had to then wait until the buffet was served at the party we went to.

Absolutely great place to stay...

Liked: Upon arrival, the hotel staff were very welcoming and the hotel, looks clean, like it has recently been renovated and just a great place to stay surrounded by lots of greenery.The room we had was quiet and very spacious which was great as we were traveling with a young child. Bathroom was huge, clean and the shower was great! The bed was very comfortable.Breakfast was also good, lots of choice and the buffet restocked continuously.
Disliked: My only negative feedback would be about some of the outdated facilities (tv) and furniture with the bedroom. For the price we paid for our room it would have been nice for these elements to have been updated as its clear the rest of the hotel is very well appointed.

Pity about the beds

Liked: The room was clean and quite well appointed, the bathroom was clean, the towels were large and good.We attended a birthday party and the staff were good and the food and service were excellent
Disliked: I would be more enthusiastic if the bed was comfortable, it’s not it’s hard with little or no padding . I slept( badly) on top of the duvet for a minimal comfort. I swear nobody in member of management has ever slept on one of their mattresses, if they did they might consider a new one or at the very least a mattress topper. I mentioned it to reception when I checked out and of course “ no one else has ever complained, which is strange as I’ve stayed there before ( it’s the closest hotel to my friends house) and had the same complaint. I’d be interested to know when was the last time room 105 had a new mattress.