Disappointing

Bad

Good

A great stay in nice...

Liked: Food was lovely where we had a bar snack in the evening and a wonderful breakfast next morning.Staff were very friendly. Room was good with lots of facilities.
Disliked: The bed was very hard and both my wife and I struggled with this.The room was generally clean but there were odd areas that needed a bit more detail.

Good Hotel and comfy bed...

Liked: The rooms are good and the bed was comfy. The room had good black out curtains.
Disliked: The dining experience was not great. The starter, Camembert came out frozen in the middle and then we both ordered a steak at £36.00. One came out very well done despite requesting is medium rare and the other one was well done. It was not a particularly good cut for the cost of it either, very thin. They did apologise and agree to remove from the bill and gave us a complementary drink but both items were on our invoice at check out. They did correct this after having to go through it all again. We decided not to risk breakfast after the evening meal.

Exceptional

OK apart from dinner on...

Liked: Room was cool when I arrived. I needed to increase warmth but that was done satisfactorily. Breakfast was fine, I did not have a cooked breakfast. Dinner the previous evening was a shambles - a delay of 70 minutes between ordering.
Disliked: Dinner the previous evening was a shambles - a delay of 70 minutes between ordering and meal being placed on the table.A delay of such magnitude is not acceptable

Very good

Overall very good but toom...

Liked: The room was spacious so that was a real plus, albeit I had paid for a courtyard room so not sure how other rooms are. The dinner was excellent, I had the Sunday carvery which was excellent. In particular this was made even better by my waitress, Amy, who was quite simply fantastic and who could not do enough. A tremendous ambassador for the hotel. The breakfast however was a bit dissapointing. Very much along the lines of what you would expect at a Premier Inn, however, I found both the muchrooms and bacon so taste quote bland which was rather surprising (especially the bacon)
Disliked: Definite room for improvement with the breakfast