Exceptional

Friendly comfortable hotel

Liked: Very convenient location, lovely clean room and staff very friendly
Disliked: The toilet was separate from shower room but didn’t have a wash basin in it so couldn’t wash hands if someone was in the shower.

Love the pool, the facilities,...

Liked: Quiet, central and clean.
Disliked: Coffee and tea supplied , but no milk. I was told this was only for certain rooms. Pity, I could not have my morning cup of tea. Would be good if hôtel guests who pay 20 euros for use of the pool' were allowed more options for using the pool.

Very disappointed

Liked: The hotel is in a very good location - next to the port & beach.The staff were very helpful and attended to the concern that we raisedThe rooms were of good size
Disliked: This is a not a 4 star hotel, more a 2 or 2.5 star. 1) reception lounge - almost all the cushions are soiled. you can find cushions cleaner than them in a bus or a train. No place to sit or relax for a few minutes2) The aisles to the rooms are dimly lit and the carpet is stained everywhere. Gives you a feel of fleabag hotel3) The rooms & doors are painted black to hide all the imperfections.There was wood shavings on the floor in-front of the wardrobe, looks like they had done some repair and didn't bother to clean up.4) The bathroom door was a joke, it was so rotten/swollen it didn't close. Again a 2 star hotel feel. The staff immediately replaced it ...so points to the staff5) The salt buildup inside the kettle was so thick.6) the metal threshold at the bathroom door had risen up and i hurt my toes couple of times7) A pillow case was stained and we had put it on the floor believing it will be replaced. But the room service team put it back on.8) foul smell near the bathroom/toilet in the night.9) entrance to the parking area was water logged , very tight spaces to park This is not a 4 star hotel as advertised. You may find hotels with better facilities at similar or lower cost.

Disappointing

Very good

Liked: The hotel itself, the room is standart, not small at all, the restorant is very nice and the chef menu was great, the personnel on the reception was kind. I did not use the spa.
Disliked: The only minus was that the one of the bed in the room was maybe broken or old, I don't know, but the noise of it was awful. The other one was very comfortable.

Exceptional

Go for the spa, not...

Liked: Loved the spa! The food was mediocre, our phone didn’t work, and our bathtub was dirty.
Disliked: I didn’t like that when we checked in and immediately informed them that our phone was broken, they were indifferent about it. It’s hard ordering room service without a phone!

Superb