Mercure Sydney Bankstown Guest Reviews
Write a review
Write a review
Taylor Wed, 28 February 2024
Liked: All the places to eat and the decorations.
Rock Tue, 11 March 2025
disppointed
Liked: the room type given was disappointing, requested to be on a higher level when book this room as i am part Accor memebership was advise yes but did not receieved room type requested.beds moved alot , they were not secured. requested addition pillows but not given, beds were small .security personal was rude adn shouted infront of my son and me . requested to sepak to front office manager this did not happened nor did they follow up.would not recommond this hotel to anyone nor would i go back
Disliked: as above
Yinuo Tue, 11 March 2025
Pleasant
Lily Sun, 9 March 2025
Enjoyable and look forward to...
Liked: Accessibility to public transport. Free undercover parking. Choice of restaurants within the complex or within walking distance
Disliked: NA
Tien Sun, 9 March 2025
Superb
Christine Sun, 9 March 2025
A wonderful location and the...
Liked: Good location with everything available at your door.
Disliked: Nothing it was good
Joanne Fri, 7 March 2025
Chosen due to location for...
Liked: Close to my business needs.
Disliked: Quite a lot of mould in bathroom in vanity sink drain surround as well as in shower, on bottom of glass areas and in shower door track. Appears to have not been cleaned for a long time! My room also had that adjoining room door and the couple in next room were quite loud Late at night and early mornings. Not appreciated as I could easily hear them through door.
Kim Wed, 5 March 2025
Very good
Trina Wed, 5 March 2025
Exceptional
Cathy Tue, 4 March 2025
Good
Liked: The beds were super comfy, air con was great! Staff were very helpful and breakfast was so lovely. Good positioning for the event we attended.
Disliked: Signage was sparse, initially difficult to find the hotel. Bathrooms are dated, carpet needs a refresh. Maybe extend breakfast until 10:30.
Ann Mon, 3 March 2025
Our stay at the Mercure...
Liked: We were extremely impressed with the helpfulness of all the staff including the domestic staff. Everyone was friendly and so willing to go above and beyond to ensure our stay at the Mercure was a great one.
Disliked: There wasn't anything we didn't like.