Mercure Swansea Hotel Guest Reviews
Write a review
Write a review
Alistair B, Coleshill Mon, 4 March 2013
Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.
Liked: Great value for money.
Disliked: A little off the beaten track.
Seren Mon, 21 October 2024
Bad
Faye Sun, 20 October 2024
Reception staff were brilliant and...
Liked: Good location Reception staff very polite and helpful
Disliked: Booked family room. Single bed was still located under bed and not set up. Very hard to pull out. Slats on single bed not in place. And not pillows for single bed. Due to traffic we arrived late around 9.30pm asked if kitchen was open and advised it was shut despite the hotel being advertised as 24hr room service. Gentleman working at the bar (not in uniform) was very rude to his staff members which felt uneasy to witness. He was not rude to me though. Half the bedroom lights didn’t work.
Chadwick Sun, 20 October 2024
Ok for 1 night
Liked: Staff were very pleasant.
Disliked: The doors throughout the corridor. Very strange colour, lots of marks on the doors. Pictures on the walls were great. It just needs attention to detail.
Gary Sun, 20 October 2024
Passable
Lee Sat, 19 October 2024
Pleasant
Claire Thu, 17 October 2024
Very good
Idaraesit Thu, 17 October 2024
Very good
Nemanja Thu, 17 October 2024
Very good
Asha Thu, 17 October 2024
Very good
James Tue, 15 October 2024
Accommodation good, reception good, breakfast...
Liked: Very good.
Disliked: Very slow, delayed service on evening in restaurant. Starter was good, main meal was good. Desert Very poor value for money ie; Eaton mess ordered and very small amount in dish. Slow at removing used plates etc.long wait for each course and left along time till swe found someone to take order for Desert and coffee and a longer wait for them to be served.