Mercure Swansea Hotel Guest Reviews
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Write a review
Alistair B, Coleshill Mon, 4 March 2013
Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.
Liked: Great value for money.
Disliked: A little off the beaten track.
John Sat, 12 April 2025
Good Location
Liked: Location great. Food was excellent both at Breakfast and the Evening meal.Staff were all great
Disliked: Booked 2 rooms well in advance but the rooms allocated could hardly have been further apart if they had tried and no lift Rooms were a bit tired and in need of updating but perfectly adequate as only staying the one night.
Richard Fri, 11 April 2025
Very good service, good facilities
Liked: Very friendly staff. Good location for the Liberty stadium.
Chris Wed, 9 April 2025
Birthday trip
Liked: Staff were lovely and helpful. Breakfast was very good.the room was very clean just needs a bit of up date the floor boards were so very creeky in the bedroom but did not spoil our stay.would stay again and is value for money
Khalid Wed, 9 April 2025
Disappointing
Janelle Tue, 8 April 2025
Good
Dawn Mon, 7 April 2025
Exceptional
Liked: The rooms where clean and comfortable
Disliked: No bottle water avaliable in rooms
Robert Mon, 7 April 2025
Very good
Liked: Staff were helpful and friendly. Room had a lovely view and was spacious.
Disliked: The pillows are pretty hard and the bathroom floor was heavily stained, probably needs replacing as the undercoat is coming through the flooring
Agata Mon, 7 April 2025
Comfortable overnight stay but bit...
Liked: Very comfortable bed and linen. Good shower pressure. Nice breakfast.
Disliked: We expected rooms to be nicer, especially bathrooms. They are bit dated and some things are chipped, shower seals not fully cleaned, mold by the shower gel bottles, toilet not flushing properly. Hairdryer wasn't working and black mold around the window frame.
Tracey Sun, 6 April 2025
Good value
Liked: Clean, spacious room with everything you'd expect, no frills.
William Sun, 6 April 2025
For the price I was...
Liked: Dining room and power shower were good
Disliked: The rooms were old and tired. None of the plugs in the bathroom fitted.