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Mercure Swansea Hotel eeee - 0745 127 3975
Mercure Swansea Hotel, Phoenix Way, Swansea -0745 127 3975
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BOOK ONLINE OR CALL - 0745 127 3975
3.75
HOTEL RATING: 
GOOD
3.75 out of 5 (1896 Ratings)
2.6 miles from Swansea centre
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
With easy access to both Central Swansea and the Gower Peninsula Mercure Swansea Hotel has stylish rooms and a lakeside location. The hotel has a restaurant gym and free high-speed WiFi is available throughout. Each room with attached bathroom has a flat-screen TV and internet access. Some have views over the grounds and lake. The Brasserie Restaurant serves seasonal Welsh dishes. The bar has a fireplace and offers lighter meals and snacks. 24-hour room service is available. Feel Good Health Club has a gym which features cardio and weights equipment the hotel can also supply walking guides for the Gower Peninsula and local area. Mercure Swansea Hotel is 9 miles from Gower Peninsula beaches and a 30-minute drive from the Brecon Beacons National Park. Swansea Castle and Marina are both within 3 miles of the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Coffee/tea maker
` Canoeing
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Happy Hour
` Non-Smoking Rooms Available
` Slippers
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)

Mercure Swansea Hotel Guest Reviews

Overall Average Score: 
Good (3.75 out of 5)

Write a review

3

Pleasant - 3.0 out of 5

Alistair B, Coleshill Mon, 4 March 2013

Overall pretty much as expected - nothing at all to grumble about. Staff really helpful and friendly.

Liked: Great value for money.
Disliked: A little off the beaten track.

4

Very Good - 4.0 out of 5

John Sat, 12 April 2025

Good Location

Liked: Location great. Food was excellent both at Breakfast and the Evening meal.Staff were all great
Disliked: Booked 2 rooms well in advance but the rooms allocated could hardly have been further apart if they had tried and no lift Rooms were a bit tired and in need of updating but perfectly adequate as only staying the one night.

4.5

Wonderful - 4.5 out of 5

Richard Fri, 11 April 2025

Very good service, good facilities

Liked: Very friendly staff. Good location for the Liberty stadium.

4.5

Wonderful - 4.5 out of 5

Chris Wed, 9 April 2025

Birthday trip

Liked: Staff were lovely and helpful. Breakfast was very good.the room was very clean just needs a bit of up date the floor boards were so very creeky in the bedroom but did not spoil our stay.would stay again and is value for money

2

Disappointing - 2.0 out of 5

Khalid Wed, 9 April 2025

Disappointing

3.5

Good - 3.5 out of 5

Janelle Tue, 8 April 2025

Good

5

Exceptional - 5.0 out of 5

Dawn Mon, 7 April 2025

Exceptional

Liked: The rooms where clean and comfortable
Disliked: No bottle water avaliable in rooms

4

Very Good - 4.0 out of 5

Robert Mon, 7 April 2025

Very good

Liked: Staff were helpful and friendly. Room had a lovely view and was spacious.
Disliked: The pillows are pretty hard and the bathroom floor was heavily stained, probably needs replacing as the undercoat is coming through the flooring

3.5

Good - 3.5 out of 5

Agata Mon, 7 April 2025

Comfortable overnight stay but bit...

Liked: Very comfortable bed and linen. Good shower pressure. Nice breakfast.
Disliked: We expected rooms to be nicer, especially bathrooms. They are bit dated and some things are chipped, shower seals not fully cleaned, mold by the shower gel bottles, toilet not flushing properly. Hairdryer wasn't working and black mold around the window frame.

3.5

Good - 3.5 out of 5

Tracey Sun, 6 April 2025

Good value

Liked: Clean, spacious room with everything you'd expect, no frills.

3

Pleasant - 3.0 out of 5

William Sun, 6 April 2025

For the price I was...

Liked: Dining room and power shower were good
Disliked: The rooms were old and tired. None of the plugs in the bathroom fitted.

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Mercure Swansea Hotel Phoenix Way, Swansea