Mercure Sheffield Kenwood Hall & Spa Guest Reviews
Write a review
Write a review
Brett Fri, 31 January 2025
Absolutely dreadful. We wouldn’t even...
Liked: Nothing
Disliked: Nothing couldn’t even stay we left after being in the room for 40 mins. Stayed at Crowne plaza instead. Much better. Still waiting for my refund. Been waiting 30 days now. Tried speaking to the general manager and no one will let me and they blame booking.com. Absolutely appalling worst hotel I’ve ever even been near! Avoid at all costs. Cobwebs, filthy, broken toilet, stains everywhere.
Jon Thu, 30 January 2025
Very good
Jenny Tue, 28 January 2025
visiting family and a great...
Liked: situation and friendly staff. comfortable.
Disliked: no porridge
Susan Tue, 28 January 2025
Superb
Daniel Sun, 26 January 2025
Passable
Liked: Location was perfect. Staff attentive , friendly and professional.
Disliked: The hotel was rather tired. Rooms were not maintained to a good standard. Broken toilet seats. Rust running down walls. Tiles and moulding around bath dirty. Carpets not well hoovered.
Claire Sun, 26 January 2025
Fine
Liked: Location
Maria Sat, 25 January 2025
Exceptional
Liked: Great time and staff
Sue Sat, 25 January 2025
Very enjoyable
Liked: Nice, clean, and plenty of options to relax
Disliked: Not the best location to get to but once there, superb
Melville Sat, 25 January 2025
Exceptional
Joanne Fri, 24 January 2025
Helpful staff. Rooms tired looking...
Liked: Clean room and very helpful staff. Food was nice.
Disliked: First room I got the radiator did not work and the room was freezing. I did get moved to a warmer room.