Mercure Salisbury White Hart Hotel Guest Reviews
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Write a review
CJB, Chippenham Wed, 13 March 2013
Brilliant location; really nice hotel; friendly staff on reception and accommodating night porter who willingly served myself and my partner drinks on coming back to the hotel late.
Disliked: Only one gripe, the lampshade in our room was particularly dirty and should be removed. Looks OK when lamp off, though when on, fillthy.
Jess Mon, 31 March 2025
Superb
John Mon, 31 March 2025
We thoroughly enjoyed our two...
Liked: Its position in the centre of town is unbeatable. The hotel is obviously a work in progress, the public areas having been brought up to a good standard. The staff in the bar and restaurant were particularly attentive and the food was excellent. Parking on site was good.
Disliked: The footpath from the car park through the garden was very uneven and in need of urgent attention. A lift would be a great asset.
Therese Mon, 31 March 2025
Very good
Liked: Great location good breakfast friendly service.
Disliked: Hard pillows
Rogers Mon, 31 March 2025
Bad
Stella Sat, 29 March 2025
Good central hotel with parking.
Liked: Good location with parking. Room comfortable. Staff very helpful and reimbursed us breakfast due to poor night's sleep.
Disliked: Weather very cold. Poor night's sleep as room so cold.
Phil Wed, 26 March 2025
Very disappointing hotel experience even...
Liked: The location was very handy for my meeting. It is a character building with charm.
Disliked: The room was shabby, with worn and dirty carpets and ill fitting curtains. The room was cold and so was the dining area. My room had a balcony door that did not close properly and the cold night air and the road noise were a problem. I paid extra to get a Privilege Room and it was a bad experience. Very disappointing!
Scott Wed, 26 March 2025
Lovely place with great rooms...
Liked: Great location. Great old building but lovely modern furnished building. Staff super friendly. Breakfast decent enough.
Disliked: Prefer not to have buffet breakfast but that was all.
Jess Tue, 25 March 2025
Superb
Jacqui Mon, 24 March 2025
A nice trip ans comfortable...
Liked: Great location and parking a bonus!
Disliked: A little dated in the room.
Linda Sun, 23 March 2025
A very convenient hotel for...
Liked: Location excellent, staff friendly, car park very convenient
Disliked: Bedding rather sparse, only 2 pillows. No toilet roll holder, no tissues in room. My room was on second floor and quite a walk once stairs had been negotiated! I knew there was no lift, but no staff to help me with my case, although it was obvious I was old!