Mercure Rouen Centre Champ de Mars Guest Reviews
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1.2 miles from Rouen centre |
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Sam Fri, 15 November 2024
Superb
Liked: Very comfortable room, great restaurant and every member of staff very polite and friendly. Will def return
Tadej Sun, 10 November 2024
Very good
John Sat, 9 November 2024
Ok but there are better...
Liked: Good location. Adequate room.
Disliked: Towels were old and thin. Only half a toilet roll. Toilet seat didn't fit the toilet. Coffee in breakfast bar tasted like bleach. Everything could have been cleaner.
Simoné Thu, 7 November 2024
Good
Liked: It was a good location and the staff was very friendly
Disliked: The quality of the room cleaning declined every day. The cups, water and tissues were not replaced after a while. The parking is also advertising as a feature but you have to pay. It is not excessively expensive but if you stay a few nights, it does add up to quite a bit.
Loree Thu, 7 November 2024
Excellent breakfast and friendly staff...
Liked: Very helpful staff, delicious breakfast, convenient parking.
Disliked: Our room was right below the restaurant/kitchen and was rather noisy. We did not realize this was an issue until we were settled in, so did not request a change. Also, no one told we had to put our key into a special slot by the door in order for the lights in the room to work. We had to go back up to reception to find out about this quirk.
Faisal Wed, 6 November 2024
I would stay there again...
Liked: Served the purpose close to where I needed to be staff very friendly
Disliked: My hotel room door didn’t lock when door closed by itself need to slam the door shut for it to lock Had to check if it was locked every time I left the hotel Needs to be fixed for safety room 521
Martha Tue, 5 November 2024
Exceptional
Liked: Breakfast and dinner were wonderful. I needed help because my husband was in a hospital nearby and I couldn’t speak the language. William and Lola were so helpful and answered so many of my questions.
Recep Tue, 5 November 2024
Good
Liked: Location,breakfast
Disliked: Old hotel,need renovation
Maria Tue, 29 October 2024
Very good
Kathryn Sun, 27 October 2024
Great location if you need...
Liked: Good location - on the very edge of the town centre which is much easier if arriving by car. Parking in the very centre of Rouen is challenging so this location is much easier. The basement car park is very tight for anything but a small car - so allow some time to get your vehicle parked. Easy five minute to place st Marc which has an excellent market. Friendly staff welcomed us and provided us with walking directions to all attractions and restaurant locations. Our room was on top floor and we had excellent views across Rouen. Room was spacious, clean and comfortable. Excellent blockout curtains and soundproofing made for a good sleep.
Disliked: Bathroom had a very strong odour from basin and shower - we ran the taps for a while but the odour kept returning. We were only staying for one night so just kept the bathroom door firmly closed while sleeping.