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Mercure Resort Queenstown eeee
Mercure Resort Queenstown, Sainsbury Road, Queenstown
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (1802 Ratings)
1.1 miles from Queenstown centre
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Hotel Description
The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool spa pools a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has free parking subject to availability and is 9.3 mi from Queenstown Airport.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` Darts
` Heating
` Wheelchair accessible
` On-site parking
` mini bar
` outdoor pool
` vending machine
` telephone
` blackout curtains
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Japanese
` Czech
` French
` German
` Hindi
` Italian
` Korean
` Malay
` Portuguese
` Spanish
` Filipino
` Happy Hour
` Slippers
` taxi service
` Carpeting
` Fire extinguishers
` Bicycle parking
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Chinese [Mandarin]
` Contactless check-in/out
` Food delivery
` Accessible rooms through interior corridor available
` Car rental available
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Spa/sauna
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Physical/social distancing guidelines
` Individually-wrapped food options
` Window
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Room service available

Mercure Resort Queenstown Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Kylie Sat, 4 January 2025

Amazing view, beautiful facilities and...

Liked: The views from this property were amazing. The staff were friendly and helpful. The property is a lovely 20min walk into the city. A beautiful hotel in an amazing part of the world.

2.5

Fair - 2.5 out of 5

Michael Fri, 3 January 2025

Passable

Liked: The view was nice
Disliked: The room was really outdated and they weren't the cleanest. There were no showers or toilets at the pool.

4.5

Wonderful - 4.5 out of 5

Bianca Fri, 3 January 2025

The hotel is great, highly...

Liked: The staff is amazing The beds are very comfortable The buffet breakfast is outstandingThe view is perfect
Disliked: Bathroom didn’t have a fan

4

Very Good - 4.0 out of 5

Noronha Fri, 3 January 2025

Very good

3

Pleasant - 3.0 out of 5

Barbara Fri, 3 January 2025

Pleasant

Liked: Beautiful view to the lake.
Disliked: There was insufficient parking available. The bathroom resembled that of a budget motel. The bathroom furniture was dilapidated. At a quarter of the price, it might be acceptable, but not at this current price.

4

Very Good - 4.0 out of 5

Benjamin Thu, 2 January 2025

Nice hotel with a nice...

Liked: The hotel is located a few minutes by car from the center so it is quiet.It offers great views of the lake and mountains.I ordered a coffee at the bar; the bartender was efficient and very polite.
Disliked: The room was clean but there was a few litters in the corridors from time to time.The swimming pool has no view on the lake and jacuzzis are small and dirty.The hotel tried to allocate me a room just in front of the lift while I requested (when booking) a quiet room; but I managed to obtain a quiet one after complaining.The hotel also took a $10 deposit on my credit card (that I got back once checking out) since I borrowed a plug adapter; I thought it was over-protective and unjustified to borrow an old adapter.

4.5

Wonderful - 4.5 out of 5

Fred Thu, 2 January 2025

Superb

0.5

Poor - 0.5 out of 5

Akshay Thu, 2 January 2025

Bad

3.5

Good - 3.5 out of 5

Nazia Wed, 1 January 2025

Good

5

Exceptional - 5.0 out of 5

Prabhu Tue, 31 December 2024

Exceptional

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Mercure Resort Queenstown Sainsbury Road, Queenstown