Mercure Resort Queenstown Guest Reviews
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1.1 miles from Queenstown centre |
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Debbie Mon, 10 February 2025
Very good
Steven Sun, 9 February 2025
Great place, fabulous views, very...
Liked: The room was lovely and clean, large, with a fabulous view over the lake and mountains. The Hotel itself was quite swish, lovely breakfast, busy, and yet still calm.
Disliked: It is a fair bit out of town, and in the Booking.com website it says that parking was free, but it isn't...$15. Not a lot, but when you're not expecting it...
Matat Sun, 9 February 2025
Superb
Justine Sat, 8 February 2025
Staff brilliant
Liked: The staff were amazing, the pool was excellent and location brilliant
Disliked: The cleanliness of the place really let them down, for the price the quality of the bathroom (mouldy) was terrible. I wouldn’t stay again based on the age and standard of the rooms
Melina Thu, 6 February 2025
Very good
Liked: Spacious and clean roomNice view from dining room
Disliked: Breakfast is average. Same breakfast menu for the duration of stay.
Carel Wed, 5 February 2025
Exceptional
Liked: Location, comfy bed and spa pool
Kamil Mon, 3 February 2025
Pleasant
Stanislav Sun, 2 February 2025
Good
Jesse Sat, 1 February 2025
Amazing place to stay. Potentially...
Liked: The location was amazing and the customer service staff were as accommodating as they could be.The rooms were clean, service was good and the restaurant was amazing.
Disliked: Management seemed 'all over the place' and the facilities are mostly pay to use, which is usually quite normal but for such an expensive accommodation I would have thought there would be more included benefits.
Kristina Sat, 1 February 2025
overall there was lots of...
Liked: absolutely stunning views quick and easy to get into town , reception staff at check in and out were super friendly and helpful
Disliked: our toilet had a consistent flushing every 2-3 minutes all day all night the hose in our shower sprayed more water on the wall than through the shower head clear seal in bottom of shower was yellow with dirt. nothing except for towel got topped up. ( tea, shower hat ) only 1 for 4 people )some breakfast staff seemed not to enjoy themselves and came across rude evenothough I’m sure they didn’t mean it. breakfast buffet was fine but very basic for that kinda start rating.