Easily our worst hotel of...

Disliked: Attempted to downgrade the room contracted through booking.com, even though we pre-reserved. Had we not shown proof we would have been downgraded. They did not honor the request to place our child next to us and in fact put him two floors down away from us. The first room they assigned us reeked of cigarette smoke. We had to wait till a different staff person who knew something came on duty to make a change to a different room. The second room did not have a smell, but was filthy. Curtains stained and spotted. Hair on bathroom floor prior to our arrival. Overall this hotel seemed staffed by people who did not speak to one another, or understand hospitality, and who never had the answers to the questions we were asking. There seem to be no real management of the establishment.

it was ok for one...

Liked: breakfast was nice
Disliked: the bathroom was a bit damp and seemed that it doesn't get enough fresh air. The shower was quite terrible, the water spills on the entire floor, and the whole bathroom was wet. the room was rather dark

Very good

Very good

Very good

Liked: Really nice buffet breakfast. Unfortunately we were not at the hotel very long having arrived in the afternoon exhausted from overseas flight from Montreal. Still, we were very grateful for the excellent buffet. The room was clean and quiet and comfortable.

Happy

Liked: Such a good location
Disliked: Just a tiny reception, no sign of a lounge

Good

Exceptional

A good location in the...

Liked: Location and size of room.
Disliked: Access to the garage was difficult and very difficult to drive out of with a manual vehicle.